Remote Contact Center Workforce Management Analyst
Mars Petcare
Seattle, WA
- Remote job
Mars Veterinary Health is seeking a Contact Center Workforce Management Analyst to translate demand signals into forecasts, schedules, and real-time adjustments. This remote role supports multi-channel operations, ensuring staffing aligns with service levels while balancing efficiency and associate experience. The successful candidate will analyze trends, maintain forecasts, and contribute to schedule optimization across channels, working closely with leadership to drive improved service #J-18808-Ljbffr Mars Petcare
Vacancy posted 3 days ago
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