Personal Banker
Mechanics Cooperative Bank
Position: Personal Banker
Locations: Taunton & Swansea, MA
Status: Full Time Summary:
Personal Bankers are responsible for establishing, developing, and retaining customer relationships by introducing Mechanics Cooperative Bank products, services, and Bank's business partners. While providing prompt, courteous, and efficient customer service. They are also responsible to support the branch's growth goals, while adhering to operational excellence. This position requires open, closing and Saturday shifts as well as helping at our various locations, as needed. Key Duties & Responsibilities:
Locations: Taunton & Swansea, MA
Status: Full Time Summary:
Personal Bankers are responsible for establishing, developing, and retaining customer relationships by introducing Mechanics Cooperative Bank products, services, and Bank's business partners. While providing prompt, courteous, and efficient customer service. They are also responsible to support the branch's growth goals, while adhering to operational excellence. This position requires open, closing and Saturday shifts as well as helping at our various locations, as needed. Key Duties & Responsibilities:
- Coach team to deepen customer's relationships, while delivering excellent customer service.
- Take ownership and address customer's concern for resolution when the next level of authority is needed. Ensure that the necessary research is completed to bring about a positive resolution for the customer.
- Process all teller transactions accurately and efficiently.
- Act as lead for scheduling and facilitating Bank at Work sessions and participate in customer courtesy call initiatives.
- Establish new accounts, including consumer, business, retirement accounts, and collateral loans while managing new account follow-up within established guidelines.
- Accept and assist customers with consumer loan applications.
- Serve as sales champion for all delivery channels (i.e., ATM, Online Banking and Telephone Banking) and Bank's business partners to contribute to branch goals.
- Perform supervisory functions as needed for reviewing and approving transactions.
- Perform opening and closing responsibilities for their assigned Branch location, as needed.
- Ability to present features and benefits of all Bank's products and services, including Bank business partners to customers.
- Assist in utilizing effective marketing/merchandising techniques (leveraging the bank's products and services), as well as business partners, to improve new customer cross-sell and business development.
- Create a positive team environment by modeling appropriate behaviors.
- Set standard for excellent customer service.
- Responsible for adhering to all applicable Bank policies, procedures, law, and regulations.
- Assist in the planning of and participation in branch growth meetings.
- May be required to assist other branch locations, as needed.
- Must have a valid driver's license, vehicle registration and automobile personal liability insurance.
- May be required to attend and participate in Call Night sessions.
- Must wear a name tag which displays first and last name.
- Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact.
- Perform additional duties as required.
- Thorough knowledge of teller operations and the Bank's core system.
- Thorough knowledge of Mechanics Cooperative Bank's products and services, including Bank's business partners.
- Ability to develop and deepen customer relationships by recommending appropriate products and services to customers.
- Strong customer service skills and the ability to ask questions to identify needs in order to expand customer relationships.
- Thorough understanding consumer lending products.
- Strong compliance and Federal Regulation knowledge and understanding.
- Good problem-solving and decision-making abilities.
- Knowledge of basic computer functions and strong math skills.
- Good oral and written communication skills.
- Ability to cultivate a strong working environment by coaching and training tellers on key accountabilities and tasks.
- Must be able to lift twenty pounds.
- Retail/sales experience or equivalent work experience preferred.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Personal Banker in Taunton, MA vacancy
- ...Summary Personal Bankers are responsible for establishing, developing, and retaining customer relationships by introducing Mechanics Cooperative Bank products, services, and the bank’s business partners. They provide prompt, courteous, and efficient customer service,...SuggestedFull timeWork experience placementShift workNight shift
Mechanics Cooperative Bank
Taunton, MA3 days ago - ...Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed... ...with others to drive continuous improvement in both personal and team performance. Physical Demands: This position...SuggestedWork at officeLocal area
North Easton Savings Bank
Berkley, MA2 days ago - ...Local. Work Local. Position Summary: As a Relationship Banker II , you will play a key role in shaping the customer... ...building lasting relationships through financial education and personalized solutions. This is the perfect opportunity for someone looking...SuggestedWork at officeLocal area
North Easton Savings Bank
Norton, MA3 days ago - Responsibilities Deliver professional, friendly, and efficient service through video interactions Respond to customer inquiries and resolve routine issues Accurately process customer transactions involving cash, checks, deposits, withdrawals, transfers, and loan payments...Suggested
Jobtailor
Swansea, MA1 day ago - Description: Position Summary The Business Banking Officer is responsible for driving business banking growth within an assigned geographic market. This position develops, manages and expands relationships with small business customers and prospects by providing...SuggestedWork experience placementWork at office
North Easton Savings Bank
Taunton, MA4 days ago $25 - $26.77 per hour
Bank Of America Job OpportunityAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders...Hourly payWork at officeFlexible hoursShift workWeekend workDay shiftBank of America
Seekonk, MA1 day ago- ...Rockland Trust is hiring a Banker to provide exceptional customer service and expert financial guidance in a Retail Branch setting. You will deepen customer relationships, handle transactions, and cross-sell banking solutions to individuals and businesses. The role emphasizes...
Rockland Trust
Middleborough, MA4 days ago - ...Relationship Banker - South Shore Market Sharon, Massachusetts;Norwood, Massachusetts; Foxboro, Massachusetts **To proceed with your application, you must be at least 18 years of age.** Acknowledge ( **Bank of America employees are required to meet all** **posting eligibility...Work at officeFlexible hoursShift workWeekend workDay shift
Bank of America
Foxboro, MA3 days ago - ...TD is seeking a banking professional in Mansfield, MA, to cultivate client relationships and deliver personalized banking solutions while meeting regulatory standards. The role involves acquiring new clients, deepening relationships, and coordinating with partners to...
TD
Mansfield, MA4 days ago - North Easton Savings Bank seeks a seasoned C&I Commercial Relationship Manager to grow and manage a portfolio of commercial loans in Massachusetts. You will develop new business, assess borrower creditworthiness, and drive profitability while ensuring compliance with Bank...
Socket
South Easton, MA3 days ago $24 - $33.5 per hour
...questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line Of Business: Personal & Commercial Banking Job Description This role is a banking professional who works across multiple bank locations playing a vital...Work at officeLocal areaWork from homeFlexible hours- ...Relationship Banker Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors... ...businesses throughout New England with a strong emphasis on personal relationships, local decision-making, and community impact....Part timeLive inWork at officeLocal areaFlexible hours
- ...invest in its people to better serve the communities it supports. We offer: ~ Paid vacation time ~ Paid sick time ~ Paid personal time ~ Paid federal holidays annually ~ Generous medical and dental benefits ~ Health savings account with contribution ~4...Local area
TFed - Taunton Federal Credit Union
Taunton, MA1 day ago $18.5 per hour
...off, paid volunteer hours, and 11 paid holidays.As a Universal Banker, you are the financial relationship to every customer entering the... ...is required. Do you have no experience? We will train the right person. Starting at a Universal Banker Trainee, our training program...Hourly payTraineeshipLocal areaDay shiftBluestone Bank
Raynham, MA1 day ago$22.5 - $27 per hour
...can grow and thrive. We’re looking for a passionate Universal Banker to deliver outstanding customer service, build lasting relationships... ...including health and dental benefits, paid vacation & sick/personal time, employer matching 401(k) plan, tuition reimbursement, 11...Hourly paySCU Credit Union
Taunton, MA6 hours ago- ...banking professional in Mansfield, MA, to cultivate and sustain client relationships across multiple locations. The role delivers personalized financial solutions, engages in needs-based discovery, and upholds TD's risk standards while expanding client wallets. Ideal...
$28.85 - $33.65 per hour
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being...Hourly payFull timeTemporary workWork at officeMonday to FridayFlexible hoursShift workDay shift$28.85 - $33.65 per hour
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being...Hourly payFull timeTemporary workWork at officeDay shift$18.5 per hour
A well-established financial institution in Raynham, Massachusetts, is seeking a Universal Banker to enhance customer relationships and provide high-quality retail banking services. This position requires strong customer service skills and offers a pay range starting at...Hourly pay$18.5 per hour
Bluestone Bank in Raynham, Massachusetts, is seeking a motivated Universal Banker to provide exceptional customer service and financial solutions. The role involves establishing meaningful relationships with clients, processing transactions, and cross-selling services....Hourly payTraineeship$60k - $200k
Our mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another. Grounded in both confidence and...Full timePart timeImmediate startNew York Life, Coelho Group — Bridgewater
Bridgewater, MA13 hours ago$28.85 - $33.65 per hour
Bank Of America Financial AdvisorAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders...Hourly payTemporary workWork at officeMonday to FridayFlexible hoursShift workDay shiftBank of America
North Attleboro, MA3 days ago- Bank of America is seeking Financial Advisors for their Merrill Advisor Development Program in Bridgewater, MA. This role focuses on working with high-net worth individuals to identify needs and develop investment strategies to meet client goals. Join a team dedicated ...
Bank of America
Bridgewater, MA13 hours ago $122k - $245k
...aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare...Local areaImmediate start6149-DePuy Synthes Products Inc. Legal Entity
Raynham, MA4 days ago- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a...Work at officeFlexible hoursShift workWeekend workDay shift
$1,000 per month
...collaborate with experts in our business. In fact, you’ll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial...Full timeInternshipLocal areaFlexible hoursNorthwestern Mutual
Brockton, MA13 hours ago$74.5k - $99.3k
...identifying discrepancies, trends, and results that would impact Customer Unit financial objectives Participates in client meetings, in person or via conference call, and prepares materials as needed, participates in client account audits and actively engages in strategic...Temporary workLocal areaFlexible hours- ...Meditech experience preferred. Working at Signature Healthcare For 125 years, Signature Healthcare has been dedicated to delivering personalized healthcare services in a welcoming and medically advanced environment as one of the only not-for-profit community-based...
- MetLife is seeking a Financial Consultant II to support multiple Regional Market/Specialty Accounts clients. You will oversee day-to-day financial support and administer group benefit products, collaborating with clients, brokers, and partners to deliver outstanding service...
$80k - $100k
...Implement social media and other marketing tools to identify, seek, and generate prospects, fostering long‑term relationships. Collect personal financial information from each client, including status, cash flow, and expectations for documentation in our CRM. Help clients...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Personal Banker. Be the first to apply!
