CARE NAVIGATOR

Care Navigator

Spring Mountain Treatment Center is a 110-bed mental health facility providing acute crisis stabilization services for adults, teens, and children in a secure inpatient setting since 2001. Our individualized treatment includes a structured, therapeutic environment, intensive physician involvement and oversight, and daily group and educational programs. We provide a caring and healthy environment that gives individuals a chance to make positive changes. We are currently seeking a dynamic professional to join our team as a Care Navigator. This position is responsible for meeting with all eligible patients to discuss the benefits of Outpatient services as part of their continuum of care treatment. Communicates eligibility to key members of senior leadership and associated departments. Responsible for routine collection and data entry, specific to Outpatient eligibility into Midas for trending report purposes. Have thorough understanding of Step-Down Playbook, implementing components as needed and workflow process as it pertains to case management and discharge planning preferred. Presentation and customer service skills are key.

Job duties/responsibilities include providing quality case management and psychotherapeutic services to Spring Mountain population. Provides social histories, discharge planning, case management and psycho-educational groups to age-specific populations. Provides family meetings as needed. Consults with Social Services, Utilization Management and Outpatient on patient eligibility. Performs other duties as assigned/required by this position.

This opportunity offers the following: challenging and rewarding work environment, competitive compensation, generous paid time off for full and part-time positions, excellent medical, dental, vision and prescription drug plans for full and part-time positions, 401(k) with company match, and career development opportunities within UHS and its subsidiaries.

About Universal Health Services, Inc. (UHS): One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications: Required knowledge, skills and abilities include a bachelors degree in mental health or related field preferred, minimum two (2) years' experience working in psychiatric/mental health field, knowledge of clinical issues related to substance abuse patients and their discharge planning, basic life support certification required, ability to follow both written and verbal instructions, understand and honor the established hospital rules, regulations and policy and procedures, good communication skills, i.e., reading, writing, and speaking, ability to follow both written and verbal instructions, good leadership qualities which includes self-control, patience, and empathy, new hires are required to attend 1 full week of new employee orientation on day shift, normally 8:00 am 4:30 pm Monday through Friday, must successfully pass background check (includes criminal history, child abuse and neglect registry, and ABI/FBI fingerprint check).

Alan B. Miller Medical Center