AOG Technician - Cleveland (CLE)

Join Flexjet

Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel.

Join the largest AOG (Aircraft on Ground) team in the aviation industry. Our mobile response teams dispatch from strategic points across the United States and Europe. We offer industry-competitive pay plus benefits.

This position is required to be based out of the Cleveland, OH area.

Duties & Responsibilities

• Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
• Central point of contact for the customer during the AOG maintenance event
• Responsible for coordinating and organizing the necessary tooling for maintenance event
• Coordinate with the support center on project status
• Coordinate with support center for any travel arrangements that are required
• Maintain mobile vehicle, interior and exterior appearance
• Ensure the team follow all company policies (i.e. professionalism, proper attire)
• Maintain an accurate account of the work so that the work orders may be processed quickly and accurately.
• Ensure all work is accomplished within the requirements of the Repair Station Manual.
• Coordinate with the Quality Department to ensure regulatory compliance.
• Provide immediate response to any AOG call at all times while on shift
• Manage all expenses and expense reports, working with local Business Administrator on reporting/billing to work orders and providing accounting with monthly reports as required
• Maintain and grow customer relationships, when possible, reach out to customers while offsite at another location.

Required Skills

• FAA Airframe and Powerplant required (3+ years)
• High school graduate or equivalent
• Must possess a valid driver's license
• Airframe structural/composite repair experience preferred
• Ability to work in a fast-paced, team environment and effectively coordinate with multiple departments
• Planning and organizational skills are necessary
• Proficiency in Microsoft Office, computer/technology skills

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.