Inside Sales Rep

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! Inside Sales Rep – Trench Safety As an Inside Sales Rep, you will serve as a key customer contact and consultant at our Trench Safety branch, recommending solutions, quoting, selling and fulfilling orders for our equipment and services based on customer needs. Responsibilities Process rental quotations, reservations and contracts. Establish new rental and sales accounts by serving walk‑in and call‑in customers; generate leads for new business and communicate leads with Outside Sales Representatives. Educate customers about proper equipment use. Assist customers with the loading and unloading of equipment. Dispatch delivery trucks and manage customer expectations regarding delivery. Maintain a clean and presentable showroom, sufficiently stocked with merchandise. Other duties assigned as needed. Qualifications Bachelor’s degree preferred or equivalent experience. Knowledge of trench safety related products and applications is preferred. Exceptional relationship‑building and customer service skills. Strong ability to multitask in a fast‑paced environment. Excellent teamwork, interpersonal and communication skills. Keen attention to detail and diligent attention to safety. Valid driver’s license with acceptable driving record. Safety Sensitive This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Inside Sales Rep – PHVAC As an Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base and proactively increasing revenue through equipment rentals and sales. Responsibilities Establish an understanding of the rental business for specialty engineered products such as generators, pumps, chillers, and HVAC equipment. Establish new rental and sales accounts through telemarketing and by serving call‑in customers. Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures. Educate customers on proper equipment usage and safety procedures. Ensure the accuracy of all contract‑related information entered into the branch’s computer system. Coordinate and track daily equipment pickups and returns. Run all necessary reports to monitor equipment and facilitate smooth operations. Coordinate with all inside and outside branch employees to deliver customer satisfaction. Maintain accurate inventory records of branch assets. Qualifications Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred). Strong customer service orientation and sales experience/skills. Proficiency with MS Office (Word and Excel). Strong verbal and written communication skills. Engineering aptitude: ability to properly size, quote, install and maintain large projects such as sewer bypasses, industrial process cooling, construction and water damage drying, multi‑level power distribution and large‑scale climate control projects. Valid driver’s license with acceptable driving record. Safety Sensitive This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Inside Sales Rep – Climate Solutions As a Climate Solutions Inside Sales Rep, you will play a key role in implementing the branch’s business plan by meeting the needs of a diverse customer base and proactively increasing revenue through rental and sales of climate‑solution equipment. Responsibilities Establish an understanding of the rental business for specialty engineered products such as generators, pumps, chillers, HVAC equipment, dehumidifiers, load banks and electrical distribution. Establish new rental and sales accounts through telemarketing and by serving call‑in customers. Process rental quotations, reservations, contracts and invoices in compliance with company policies and procedures. Educate customers on proper equipment usage and safety procedures. Ensure the accuracy of all contract‑related information entered into the branch’s computer system. Coordinate and track daily equipment pickups and returns. Run reports to monitor equipment and facilitate smooth operations. Coordinate with all inside and outside branch employees to deliver customer satisfaction. Maintain accurate inventory records of branch assets. Ability to drive an F‑250 truck, cargo van and/or pull a trailer for deliveries and obtain a DOT medical card (required for DOT deliveries). Be on‑call as needed for deliveries, answering calls and rotating with other team members (on‑call pay included). Qualifications Associate’s degree or equivalent combination of experience and education (Bachelor’s degree preferred). Strong customer service orientation and sales experience/skills. Proficiency with MS Office (Word and Excel). Excellent verbal and written communication skills. Engineering aptitude: ability to properly size, quote, install, and maintain projects ranging from cooling, heating, drying, air quality, and power distribution at various voltages and scales of a climate‑solution project. Valid driver’s license with acceptable driving record. Safety Sensitive This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Inside Sales Rep – Matting Solutions As an Inside Sales Representative – Matting Solutions, you will support the sales team, customers, and internal departments by managing daily accounts receivable activities, sales billing, customer service, and system operations. Responsibilities Accounts Receivable & Payment Management: Prepare and maintain daily AR bank reports, apply credit card payments promptly, conduct proactive collections for suspended or past‑due accounts, follow up calls, and attend weekly AR meetings. Coordinate with the Credit Department on account changes communicated by sales reps and document outstanding AR issues. Sales Billing & Invoicing: Generate and bill daily sales based on inventory additions and sales activity; distribute invoices; investigate and resolve discrepancies; audit invoices for accuracy; process buyout pricing and culled material sales. Customer Service & Communication: Serve as primary point of contact for customer inquiries, assist sales reps and project managers with pricing, billing, and account setups; maintain strong relationships with the sales team. System & Data Management: Process orders using RentalMan and URMT systems, review account statuses, obtain approvals, manually enter and track credit applications and tax exemption forms, update customer contact information, set up new cash customer accounts. Administrative Support: Complete vendor forms, W‑9s, banking information, COI requests, and tax documentation; edit job details and update customer records; participate in a rotating weekend on‑call schedule; coordinate holiday PTO schedules. Other duties as assigned. Qualifications High School diploma or equivalent (Associate’s or Bachelor’s degree preferred). 2+ years of experience in inside sales, billing, AR, or customer service preferred. Strong analytical, organizational, interpersonal and communication skills. Proficient in Microsoft Excel and data management. Ability to work collaboratively in a fast‑paced environment and manage multiple priorities. Detail‑oriented with strong problem‑solving skills. Professional, customer‑focused and service‑oriented. Ability to manage time effectively and meet deadlines. Proficiency with ERP systems is a plus. Valid driver’s license with acceptable driving record. Safety Sensitive This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Equal Opportunity Employer Statement United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance. United Rentals proudly hires active duty members, veterans, reservists, and their families. Company Overview Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and NewZealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico. #J-18808-Ljbffr 0001 United Rentals (N A), Inc