Customer Service Support Specialist

Description: Are you organized, enjoy helping people, and like keeping things running smoothly? We're looking for a dependable, detail-oriented individual to join our team as a Customer Service Support Specialist! At Gunderson, we're growing, and we're looking for someone who enjoys working with people, learning new things, and being part of a team. You don't need years of experience to be successful in this role. We're more interested in finding someone with a positive attitude, good communication skills, and a willingness to learn. In this position, you'll support our customers and internal teams by helping manage information, maintaining accurate records, and providing friendly, reliable customer service. Requirements: What You'll Do: Customer Support: Communicate with customers through phone and email, answer questions, and help resolve concerns in a professional and friendly manner. Data Entry & Organization: Maintain accurate customer information, spreadsheets, and records. Contract & Pricing Support: Enter and update customer contracts and pricing information, ensuring accuracy and attention to detail. Team Collaboration: Work with different departments to help keep things organized and ensure our customers receive the support they need. Problem Solving: Help identify solutions, manage changing priorities, and keep daily tasks moving forward. What We're Looking For: A positive attitude and willingness to learn. Strong communication and customer service skills. Good attention to detail and organizational skills. Basic computer skills, including Microsoft Excel (we can help you build your skills!). Ability to manage multiple tasks and stay organized. Someone who takes initiative, enjoys working with others, and follows through on responsibilities. Experience is helpful, but not required. We are willing to train the right person who brings a strong work ethic, a team-oriented attitude, and a desire to learn. Why Join Gunderson? We're more than just a workplace. We're a growing team where people make a difference every day. If you're looking for an opportunity to develop your skills, contribute to a team, and grow with a company that values its people, we'd love to meet you! Come visit us, meet the team, and learn more about the opportunities available at Gunderson! Apply today!

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