AI Engineer

About the Team Zoom is building its AI API Suite as a strategic platform to expose proprietary AI capabilities to external developers and enterprises. The team sits at the intersection of AI, infrastructure, and developer platforms, enabling services such as Speech Recognition, Machine Translation, OCR, and AI‑powered summarization to be consumed via scalable APIs and SDKs. This is a foundational team responsible for building the API and SDK layer that powers Zoom’s next phase of AI monetization, working closely with AI research, platform engineering, and product teams globally. What You Can Expect Work on a high‑impact, executive‑sponsored AI platform initiative Build developer‑facing products used at global scale Partner closely with AI research teams to bring models into production Solve complex challenges across distributed systems, AI workloads, and developer experience Influence the architecture and direction of a new API business line Responsibilities Design and develop scalable APIs and SDKs for AI services including ASR, Machine Translation, OCR, and AI Summary Build batch and real‑time processing systems for speech and multimodal AI workloads Develop SDKs, tooling, and interfaces that enable a seamless developer experience Integrate AI services with billing, metering, and self‑service platforms Collaborate with AI research teams to productionize and scale proprietary models Create and maintain API documentation, code samples, and developer resources Implement monitoring, logging, and analytics for API usage and performance Ensure API security, reliability, and scalability for enterprise consumption Partner with cross‑functional teams across global locations Required Qualifications Have 5+ years of software engineering experience with a focus on API and/or SDK development Have strong proficiency in modern programming languages such as Python, Java, or Go Have experience designing and building RESTful APIs at scale Have experience building and operating distributed systems or microservices Have hands‑on experience with cloud platforms such as AWS, Azure, or GCP Have a strong understanding of authentication, authorization, and API security principles Have experience working with API gateways, service mesh, or similar infrastructure Preferred Qualifications Have experience building or integrating AI/ML service APIs or developer platforms Have knowledge of speech recognition, NLP, or computer vision technologies Have experience building developer tools, SDKs, or self‑service platforms Have familiarity with API monetization, billing systems, or usage‑based pricing models Have experience with OpenAPI/Swagger specifications and API lifecycle management Have understanding of rate limiting, quota management, and SLA enforcement Salary Range or On‑Target Earnings Minimum: $151,800.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. Starting pay will be based on a number of factors and commensurate with qualifications & experience. Compensation may differ across locations. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting. Benefits As part of our award‑winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work‑life balance; and contribute to their community in meaningful ways. Learn more for additional information. Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, submit an Accommodations Request Form and someone from our team will reach out soon. #J-18808-Ljbffr Zoom