Systems Engineering Lead

Systems Engineer LeadWe are seeking a Systems Engineer Lead to join our team. The Systems Engineering Lead oversees the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments. This role ensures secure, compliant, and efficient image management while providing Tier 3 engineering support.Responsibilities include:Leading development and maintenance of enterprise "gold" workstation and server images.Managing image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers).Supporting Windows-based environments (primary) and Apple systems (limited use).Ensuring compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365).Performing functional testing within development and test environments prior to deployment.Maintaining compliance with federal security standards (FISMA, NIST, DISA STIGs).Supporting structured Change Control Board (CCB) processes.Providing Tier 3 support for workstation/server image and patch-related issues.Collaborating with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.Required qualifications include:Bachelor's degree required.Eligible for a Public Trust (NRC IT-1).3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.Hands-on experience developing, maintaining, and managing Windows 11 "gold" or "master" images within an MECM/SCCM environment.Experience maintaining and managing an enterprise image library for a medium-to-large organization.Experience supporting MECM from a server and infrastructure design perspective.Proficiency in Microsoft PowerShell scripting and Windows operating systems.Experience with enterprise patch management across on-premises and cloud environments.Familiarity with DevOps/Agile methodologies and ITIL-based service management processes.Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.Additional job information:Work environment and physical demands:Location: Rockville, MDType of environment: OfficeNoise level: MediumWork schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.Amount of Travel: 10%Physical demands:While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear.The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.The employee is regularly required to lift up to 10 pounds.The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.Work authorization/security clearance:U.S. CitizenEligible for Public Trust (NRC IT1)Wage information:Target salary range: $110,000.00 - $135,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.Other information:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.Equal employment opportunity:In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact View email address on click.appcast.io for assistance.