UPS Store Customer Service and Sales Associates

Job Description

Job Description

We're a growing group of UPS Store locations across San Diego County, and we're looking for high-energy Sales Associates who thrive in a fast-paced environment and want to grow with us. This isn't a place to coast — it's a team that's always pushing the limit, and we reward the people who push with us. Show us what you can do, and you'll grow as we do: we're adding locations to the portfolio, and we promote from within.

WHO YOU ARE

• High energy and genuinely customer-first — you make people feel welcome the second they walk in.

• A natural at sales through service — you read what a customer needs and deliver it.

• Reliable and accountable — you show up on time, every shift. If that's not you, this isn't the fit.

• Hungry to grow — you want to build something, not just clock a shift.

• Coachable — you ask questions, take feedback, and get better fast.

• Willing to become a Notary Public — we'll support it, and it comes with a pay increase.

• Here for the long haul — we invest in people who invest in us.

WHAT YOU'LL DO

• Greet every customer warmly and help with shipping, packing, printing, mailbox, and retail needs.

• Create shipments, quote services, pack to UPS standards, and recommend the right packaging and premium shipping.

• Run print jobs, passport photos, copiers, and finishing equipment.

• Manage mailbox services and build real relationships with regular mailbox holders.

• Handle claims, Access Point packages, returns, and accurate end-of-shift reconciliation.

• Keep the storefront clean, stocked, and compliant with UPS standards.

• Join the Daily Sales Sprint, apply coaching, and keep leveling up your product knowledge and sales skills.

GROWTH & REWARDS

• Growth is the whole point. As the portfolio expands, we promote from within — prove yourself and the opportunities follow.

• Quarterly performance reviews with raises tied to your sales, reliability, living our core values, and customer feedback.

• Become a Notary and earn an immediate pay increase.

PAY & BENEFITS

• Starting at $18/hour, depending on experience.

• 401(k) with company matching after one year.

• Performance-based quarterly raises and a clear path to grow as we expand.

WHAT WE NEED FROM YOU

• Reliable and punctual, with strong attendance.

• Strong communication and people skills.

• Comfortable multitasking across packing, shipping, print, and retail.

• Willing to learn UPS packing/shipping standards and print basics.

• Team-oriented and receptive to coaching.

• Able to lift approximately 60 pounds, with assistance as needed.

Ready to push the limit with us? Hit Apply — we want to meet you.

We are a family-run UPS Store franchise group that started in 2018 and is growing FAST. We provide ourselves in exceptional customer service and creating a workplace that is both rewarding and fun. Our goal for all of our employees is growth. Double Dubs Inc has a very aggressive expansion plan and a lot of upward mobility opportunities.

Company Description

We are a family-run UPS Store franchise group that started in 2018 and is growing FAST. We provide ourselves in exceptional customer service and creating a workplace that is both rewarding and fun. Our goal for all of our employees is growth. Double Dubs Inc has a very aggressive expansion plan and a lot of upward mobility opportunities.