Experienced Bilingual Patient Access Representatives jobs-in Houston,TX,US

Bilingual Experienced Patient Access Representatives

3 month Contract Location: Houston, TX 77074 Shift: Mon - Fri 8a-5p $17.00/hr

Job Summary:

We are seeking experienced an Experienced Bilingual Patient Access Representatives for a temporary 3 month contract position. The ideal candidate will have at least 2 years of current experience in a hospital or clinic setting and possess strong multitasking and communication skills. In this role, you will play a crucial part in ensuring a smooth patient experience by handling scheduling, insurance verification, and payment processing, while maintaining the highest standards of accuracy and professionalism.

Minimum Qualifications:

• Education: High School Diploma or GED preferred
• Current/recent 2 years of experience in a hospital or customer service setting
• Ability to multi-task efficiently in a fast-paced environment
• Proficient typing and keyboarding skills
• Current Seasonal Flu Vaccine
• Current TB Skin Test or Chest X-ray

Principal Accountabilities:

• Patient Scheduling & Information Entry: Schedule patient appointments and input necessary information accurately and efficiently into the system.
• Demographic & Financial Information: Collect and enter demographic, insurance, and financial data with a high level of accuracy.
• Form Explanation & Signature Collection: Clearly explain required forms and obtain necessary patient or guarantor signatures.
• Compliance & Payment Options: Ensure compliance with medical necessity regulations, establish payment arrangements, and screen patients for eligibility.
• Insurance Verification: Verify insurance eligibility and benefits, ensuring all authorizations and notifications are completed within required timeframes.
• Payment Posting & Receipts: Post payments in the system and generate appropriate receipts for patients.
• Account Monitoring & Resolution: Review and resolve patient account issues in a timely manner.
• Professional Communication: Maintain effective communication with physicians, staff, insurance companies, patients, and families.
• EPIC EMR experience, nice to have.
• Professional Development: Promote personal growth by meeting continuing education requirements and serving as a resource to less experienced staff.
• Commitment to Care: Model our organization's service standards by providing compassionate and personalized care.