Customer Service Specialist, Logistics
Manpower
CWR-Specialist, Logistics
Our client, a leading organization in the logistics and transportation industry, is seeking a CWR-Specialist, Logistics to join their dedicated team. As a CWR-Specialist, Logistics, you will be an essential part of the operations support team, ensuring smooth and efficient logistics processes. The ideal candidate will demonstrate strong organizational skills, proactive problem-solving abilities, and excellent communication skills, which will enable you to thrive in a dynamic environment.
Location: Missouri City, TX
Shift: Tuesday - Saturday, 7:00 AM - 3:00 PM
What's the Job?
- Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
- Update account managers on problem loads and actions taken; communicate load status to receivers and customers
- Monitor daily pick-ups and deliveries to ensure timely arrivals and good condition of loads
- Take check calls from drivers, validate load data, and ensure on-time delivery for accurate accounting
- Investigate product overages, shortages, damages, and complete necessary documentation
What's Needed?
- At least 1 year of logistics experience
- General knowledge of the transportation industry
- High school diploma or equivalent
- Experience writing routine reports and correspondence
- Ability to understand and apply instructions in written, verbal, or diagram form
What's in it for me?
- Opportunity to work with a reputable organization in the logistics sector
- Engaging and supportive work environment
- Development of valuable industry skills and experience
- Potential for career growth within the organization
- Consistent work schedule with weekends off on Sundays and Mondays
Upon completion of waiting period, associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 1 day ago
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