Assistant Store Manager

Join Our Team as an Assistant Store Manager at Ziegler's Ace Hardware! Are you a passionate leader with a proven track record in retail management? Do you thrive on creating exceptional customer experiences and developing a high-performing team? Ziegler's Ace Hardware is seeking an outstanding Assistant Store Manager to help lead our dynamic retail location! What You’ll Do: Lead and Inspire: Help manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management. Operational Excellence: Assist the Store Manager in overseeing daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards. Customer Experience Champion: Help create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support. Inventory and Store Management: Assist in maintaining organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well-organized store environment. Business Performance: Help drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance. What We Offer: Competitive salary commensurate with experience A supportive and collaborative work environment Opportunities for professional growth and development Medical, dental, and vision insurance Paid Time Off Sick Pay 6 Paid Holidays Company-paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D 401K with company match Employee Incentive Program Generous Employee Discount Employee Referral Bonus Qualifications: High school diploma A minimum of 2 years of proven retail management experience Demonstrated leadership and team-building skills Exceptional communication and interpersonal abilities Strong problem-solving and organizational skills Proficiency in MS Word and Excel Ability to multitask and prioritize effectively Comprehensive product knowledge of hardware-related items Commitment to continuous learning and improvement Position Requirements: Work approximately 40 hours per week, including evenings and weekends Ability to stand, walk, bend, and reach throughout shifts Capable of lifting up to 50 lbs. and handling merchandise and fixtures Flexible availability to meet business needs Proven track record of delivering outstanding customer service Why Ziegler's Ace Hardware? At Ziegler's, we're more than just a hardware store – we're a community partner committed to helping our neighbors find solutions for their home and business needs. We value innovation, teamwork, and going above and beyond for our customers. Pay: $18.00 – 21.00/hour #J-18808-Ljbffr Ziegler's Ace