ViiV Healthcare (GSK) Director of Performance (IC) & Engagement

Director of Performance (IC) and Engagement

Location: USA - North Carolina - Durham, RTP

Performance Responsibilities

• Own and lead the Incentive Compensation process with 2 direct reports and an external vendor.
• Responsible to monitor compliance and provide risk mitigation plans throughout the process.
• Lead the IC Governance to get approval of the IC goals and methodology.
• Responsible for cross‑functional partnership with HR, Legal, Compliance, Corporate, and others.
• Design, build, and maintain Incentive Programs for the sales force.
• Lead the relationship with our vendors and define service level targets to monitor their performance.
• Communicate, educate, and capture feedback from sales teams.
• Ensure automation of data and reporting across teams.
• Own the communication process with key stakeholders on current progress and propose solutions and alternatives for the leadership team.
• Find and optimize overlaps with the Training organization.
• Partner with Area Sales Leaders and Market Development Directors to move forward projects to improve performance.
• Define special incentives to improve performance.

Engagement Responsibilities

• Build relationships, trust, and empathy with the sales force and be present in the field.
• Lead the efforts and initiatives to embed ViiV culture.
• Create a process to engage and communicate with the sales force in an orderly fashion.
• Ensure fairness and transparency in the IC process and decision making.

Basic Qualifications

• Bachelor's degree and 2+ years of pharma experience.
• Experience managing incentive compensation.
• Experience with sales data and sources in the US.
• Leadership experience in a matrix organization.
• Experience communicating messages to different audiences.

Preferred Qualifications

• MBA or similar.
• 2+ years of pharma sales experience.
• Specific experience with injectables and/or HIV.
• First line sales leader experience or similar.
• Highly independent and proactive.
• Marketing experience.
• Experience managing teams and people.
• Consulting background.
• Customer engagement, customer service, and training experience.
• Data science education.

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.