Operations Administrator

Reporting to the District Manager the Office Administrator is answerable for leveraging developed policies and procedures to process service work orders in an accurate and timely manner. The Operations Administrator will also update and maintain customer account information ensuring that account data is current and accurately reflects the account youll do:Support FRA (Federal Railroad Administration) NJDCA (NJ Department of Community Affairs) and NJDOT (New Jersey Department of Transportation) compliance documentation regulatory filings audit preparation and resolution of related compliance matters. May also be needed to support the Geneva NY rail terminal with similar regulatory compliance and audit-related update customer account information for conformity and accuracy; obtain missing details and maintain system liquid inventory across meters trucks yards and distillates including month-end entries reconciliation and investigation of discrepancies or handheld entry billing of throughput deliveries and communication of discrepancies to relevant workflow gaps and implement corrective actions collaborating with cross-functional teams to streamline processes and enhance KPIs and prepare performance reports for leadership while analyzing error trends and implementing preventive as the primary escalation point for internal and external stakeholders coordinating with Operations Finance and Supply teams to resolve complex conformity with corporate policies audit requirements and regulatory standards across all team competency and process adherence through structured training and development administrative and coordination tasks such as managing OT codes searching LSDs supporting affinity groupings reviewing EODs and PD tool updates and monitoring Costco deliveries; if other related duties as you bring:High school diploma/GED required; college degree preferredTwo years of customer Service experience in a high-volume call center/customer service experienceStrong attention to detailProficiency with Microsoft office (Word/Excel)Ability to multi-task and prioritize workloadLegal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job at Superior Plus Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process we encourage you to connect with us at to let us know how we can enhance your experience.

Required Experience:

Unclear Seniority