Real-Time Scheduling & Adherence Specialist

AAA Auto Club Enterprises

Auto Club Enterprises is seeking a Real Time Adherence (RTA) Coordinator in Costa Mesa, CA to support our Workforce Management team. You will monitor real-time call center performance, staffing levels, and schedule adherence to ensure service levels are achieved. You will partner with leadership, supervisors, and agents to make real-time staffing decisions, manage attendance and schedule exceptions, coordinate overtime, and support business continuity. #J-18808-Ljbffr AAA Auto Club Enterprises

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Vacancy posted 1 day ago

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