UNC Chapel Hill Football Catering Game Day Supervisor

Job Description

Job Description

UNC Chapel Hill Football Catering Game Day Supervisor

Location: Chapel Hill, NC
Position Type: Seasonal
Compensation: $20-$22 per hour (Based on Experience)

Lead the Ultimate Game Day Experience

Are you a natural leader who thrives in fast-paced environments and enjoys bringing large-scale events to life? We are seeking an experienced and energetic Game Day Supervisor to oversee premium hospitality, catering operations, and event execution for UNC Football game days.

As a Game Day Supervisor, you will serve as the on-site leader responsible for coordinating staff, managing event logistics, ensuring exceptional guest experiences, and maintaining operational excellence from setup through breakdown. This position is ideal for hospitality, catering, and event professionals who excel under pressure and enjoy creating memorable experiences for guests.

2026 Football Game Day Schedule

• September 12
• October 3
• October 24
• October 31
• November 14
• November 28

Position Summary

The Game Day Supervisor acts on behalf of management to oversee all aspects of event operations before, during, and after game day. This role requires strong leadership, organization, communication, and problem-solving skills to ensure successful execution of premium hospitality events at the Football Center and other designated UNC Athletics venues.

Key Responsibilities

Event Planning & Execution

• Oversee all aspects of game day hospitality and catering operations.
• Study event requirements and determine the most effective execution plan.
• Coordinate event logistics, staffing, equipment, timelines, and operational needs.
• Execute events while maintaining the highest standards of service, presentation, and guest satisfaction.
• Ensure all events comply with university, local, state, and federal safety regulations.
• Manage event setup, service, and breakdown activities.
• Serve as the primary on-site leadership presence during events.

Staff Leadership & Management

• Supervise event staff, bartenders, servers, and support personnel.
• Provide on-site training and coaching as needed.
• Foster a positive, professional, and team-oriented work environment.
• Resolve staffing challenges and operational issues in real time.
• Conduct post-event evaluations and provide feedback to staff.

Operations & Logistics

• Coordinate setup, and breakdown of event equipment and supplies.

• Manage inventory and organization of front-of-house equipment, display ware, service ware, and event materials.

• Ensure all event spaces are properly prepared and maintained.

• Assess and communicate additional equipment or special-order needs.

• Work closely with culinary, sales, and operations teams to ensure seamless execution.

Client & Guest Experience

• Serve as a professional representative.

• Anticipate and respond to guest and client needs.

• Ensure a first-class experience for all guests.

• Address guest concerns quickly and professionally.

• Maintain exceptional standards of customer service throughout the event.

Qualifications

• 1+ years of experience in event management, catering, hospitality, sports hospitality, or related industries preferred

• Strong leadership and supervisory experience

• Excellent communication and public relations skills

• Exceptional organizational and time-management abilities

• Ability to make sound decisions quickly under pressure

• Strong problem-solving and conflict-resolution skills

• Ability to manage multiple priorities simultaneously

• Professional demeanor when interacting with guests, clients, and staff

• Ability to work effectively in a team environment

• Basic knowledge of Microsoft Office programs

• Clean driving record and reliable transportation

• Flexibility to work evenings, weekends, and holidays as event schedules require

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and move event materials and equipment as needed
• Ability to work in a fast-paced, high-pressure environment
• Ability to work outdoors in varying weather conditions during game day operations

Why Join Our Team?

• Be part of the excitement of UNC Football game days
• Lead premium hospitality/catering experiences
• Work with a talented and energetic event operations team
• Gain valuable experience in collegiate athletics and large-scale event management

• Play a key role in creating unforgettable experiences for thousands of guests

Additional Information

The intent of this job description is to provide a representative summary of the duties and responsibilities associated with this position. Employees may be assigned additional job-related responsibilities as business needs require. Management reserves the right to modify, adjust, or change job duties to meet operational needs.