(USA) Director, Creative

Position Summary...

What you'll do...

About Walmart Connect: Walmart Connect is Walmart’s rapidly growing advertising platform designed to help brands engage with consumers across its vast omnichannel ecosystem. Our mission is to connect brands more meaningfully with consumers through impactful advertising solutions. Leveraging Walmart’s unparalleled data and scale, we provide measurable results for our partners. Lightbox Creative Solutions (LBCS) is transforming the retail media landscape by delivering innovative and creative marketing campaigns for top global brands. We produce creative executions that are insights-driven, on-brand, and ultimately lead to a memorable experience for the end-user while driving impact for advertisers. Position: Creative Solutions Director Location: San Bruno or Hoboken Overview: The Creative Solutions Director oversees the creative solutions for the Gen Merch & Fashion business encompassing strategy development, creative production, and activation to solve business problems and drive revenue. The Director leads a team in delivering high-quality, effective creative solutions that meet the marketing objectives and KPIs of brands while also being effective and delightful to their customers. The ideal candidate is a creative solutions leader with strong business acumen, capable of building and maintaining strong business relationships, and mentoring a high-performing team. This role requires a creative thinker, storyteller, and leader who can set vision and strategy for the team, delivering against short- and long‑term business goals. The candidate must stay ahead of digital and retail media trends in a dynamic environment and collaborate effectively across various functions within Walmart Connect. This role sets direction across teams and ensures alignment across all creative disciplines within Lightbox Creative Solutions. Key Responsibilities:

• Leadership and Team Management
  • Lead and inspire a team of creative professionals including Strategists, Art Directors, Designers, Copywriters, and Producers.
  • Mentor and coach team members, encouraging their career development.
  • Foster a collaborative and cohesive culture of innovation across the Creative Solutions team.

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• Solution Development and Execution
  • Develop, execute and optimize actionable, results-oriented category and advertiser-specific media and marketing strategies.
  • Architect and flawlessly execute industry-first omnichannel solutions that align brand goals with Walmart enterprise objectives.
• Creative Strategy and Execution
  • Develop and execute creative strategies for top brands, aligning with marketing objectives.
  • Implement innovative and forward-thinking creative solutions.
  • Produce high-quality omnichannel creative campaigns and assets.
• Cross-functional Collaboration
  • Work closely with Product, Strategy, Marketing, Sales, and other cross-functional teams.
  • Partner with Enterprise Marketing, Site Merchants, eComm, and Retail Marketing to create case-study worthy activations for top‑tier advertisers.
  • Ensure creative efforts align with new products and business initiatives.
• Project and Resource Management
  • Oversee multiple projects concurrently in a fast‑paced environment.
  • Negotiate contracts and oversee the timely, on‑budget, and compliant delivery of work from creative agencies.
  • Gain a deep understanding of the business to help forecast work for the team and proactively solve problems for the business.
• Performance and Measurement
  • Possess a unique ability to translate data into actionable insights and strategies.
  • Partner with Marketing Ops to develop metrics, measure performance and quantify impacts/results through qualitative and quantitative strategies including stakeholder feedback.
• Creative Vision
  • Elevate our creative output, pushing the boundaries of retail media advertising, and ensuring exceptional quality across the Walmart Connect ecosystem.
  • Stay informed of category marketing efforts, current digital trends, and the competitive landscape.
  • Partner with Marketing teams to develop creative campaigns showcasing competitive advantages and best‑in‑class work.
  • Champion creative excellence and ensure all creative deliverables meet the highest standards of quality, innovation, and effectiveness.

Preferred Qualifications:

• 12+ years of creative and media solutions experience in digital media and marketing at tech platforms, ad agencies, brands, or media companies.
• Demonstrated experience driving ROI and business revenue through strategic implementation of custom solutions.
• Experience leading a team of creative professionals and producers.
• Deep experience in developing comprehensive creative strategies for brands.
• Proven experience designing and pitching integrated campaigns that span multiple platforms and channels (digital, physical, etc.).
• Strong understanding of design principles, typography, photography, and visual communication.
• Experience building strong, collaborative, and trusting relationships with sales, product, marketing and operations.
• Advanced experience with Adobe CC (Photoshop, Illustrator, InDesign), and Figma. After Effects/Motion experience is a plus.
• Strong organizational skills and attention to detail.
• Exceptional communication and presentation skills, both written and verbal.

Essential Qualifications:

• At least 12 years of relevant experience, including 8 years of managing, coaching, and motivating direct reports.
• Relevant bachelor’s degree: MBA or advanced-level academic degree strongly preferred.
• Proven record of leading strategy and integrated marketing functions and teams.
• Experience building and leading high-performing teams in fast-paced environments.
• Strong influence in driving cross‑functional partnerships.

Bonus - Strongly Preferred Qualifications:

• Previous experience in B2C and retail industry knowledge.
• Experience in new business, business transformation, or start-ups.
• Recognition in Ad Age and a portfolio of Cannes awards.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see .Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart .

San Bruno, California US‑08848: The annual salary range for this position is $143,000.00 - $286,000.00

Hoboken, New Jersey US‑10279: The annual salary range for this position is $132,000.00 - $264,000.00

Additional compensation includes annual or quarterly performance bonuses.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 7 years' experience leading creative teams OR 9 years' experience leading creative teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing Brand Initiatives for Product Launches, Managing Budgets, Including Budget Forecasting and Reporting Financials, Managing cross‑functional teams in a retail creative environment, Managing large scale interactive campaigns in an online creative or related digital field, Managing Vendor Contracts and Relationships, Working for or with creative agencies

Primary Location...

850 Cherry Ave, San Bruno, CA 94066‑3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in‑demand skills certificates with no debt‑Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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