Access & Enrollment Nurse Part Time

Access & Enrollment Specialist

This role is part time, 20 hours per week.

To ensure patients and their families receive timely access to AMOREM services and support by responding with a sense of urgency to all referrals, completing an evaluation of services and assessment of patient's needs, coordinating care, completing admission consent forms and creating an individualized plan of care tailored to the patient/family needs.

Essential duties and responsibilities:

Respond to all referrals with a sense of urgency per AMOREM timeliness of services

Provide education regarding hospice and palliative care services

Evaluate the physical, financial, psychological, spiritual and pre-bereavement needs of the patient/family in coordination with interdisciplinary group and admit to the appropriate program

Determine patient's eligibility for hospice care/palliative care with AMOREM providers

If patient is not appropriate, recommend other services available with referrals to other community agencies as appropriate

Admit patients, obtain informed consent for service, inform patient/family or rights and responsibilities and complete related documentation in accordance with AMOREM policies and procedures

Communicate patient/family information and needs to the interdisciplinary group via report

Develop an individualized plan of care with goals and interventions defined by patient/family in collaboration with the hospice interdisciplinary group

Complete documentation within hours designated in policy

Coordinate same day phone calls to new admissions and/or request same day visits

Complete medication recommendation with AMOREM provider and enter medications into Suncoast

Coordinate durable medical equipment and pharmacy, as needed, for all patients upon admission

Rotate 24-hour on-call services and provide duty of a primary nurse as needed and as directed by supervisor

Included in Access & Enrollment Specialist minimal staff days

Provide report on newly admitted patients to the assigned IDG

Other duties as assigned

Knowledge, skills & abilities:

Knowledge of and commitment to the hospice philosophy of care

Familiarity with a variety of clinical concepts, practices and procedures

Exceptional communication skills

Strong writing skills, organizational and analytical skills

Must be flexible, adaptable to change, and able to apply problem-solving skills and critical thinking skills

Emotional resilience, a calm temperament and the ability to work well under pressure

Knowledge of Medicare/Medicaid rules/regulations necessary to understand criteria for determining patient eligibility for admission

Willingness to work with patients/families regardless of race, color, creed, age or sexual orientation. Must respect their beliefs and philosophy with an attitude of openness and receptiveness

Must be flexible to travel as needed between different locations, as assigned, in all weather conditions and on roads in varying degrees of repair

Ability to work in an environment containing distractions and interruptions such as noise and telephone calls

Ability to handle varying and unpredictable situations such as emergencies or crisis situations

Minimum qualifications:

Education:

Current NC license as a registered nurse

Experience:

Minimum 2-3 years of nursing experience required

Active patient contact or completion of a nursing refresher course within the past 3 years

Licensures & certifications (if applicable):

CPR Certification

Physical demands:

Visual acuity to read written documentation and computer tasks

Ability to sit extended periods of time and perform administrative tasks

Ability to stand, bend and lift an average of 30 pounds

Manual dexterity with the ability to manipulate office equipment and keyboard for extended periods of time

Ability to walk, squat, kneel, climb and balance

Special requirements:

Must have an automobile with required insurance coverage and state driver's license

AMOREM, formerly known as Burke Hospice & Palliative Care and Caldwell Hospice and Palliative Care