Resident District Manager

Resident District Manager

Our passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Salary: 160,000-170,000. Bonus Eligible.

Working as a Resident District Manager (RDM), you will serve as our point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission.

Key Responsibilities:

• Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client and community
• Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners
• Cultivates a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador within the district and community; attends key client and community events
• Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
• Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Required Qualifications:

• Educational minimum and work experience
• Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, or other Support Services area
• Is proficient in all aspects of food service management with a proven track record of success
• Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusive approach, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office Suite and POS software
• Occasional travel required in this position

Associates at Bon Appetit are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.