Sommelier - Major Food Group - New Dining Concept (Hourly)

Captain Assistant

Major Food Group is partnering with Seminole Hard Rock Hotel & Casino Hollywood to bring a new dining experience to one of South Florida's most dynamic destinations.

We are seeking an experienced and passionate Captain Assistant to join our team! Major Food Group was founded in 2011, when chefs Rich Torrisi and Mario Carbone joined forces with fellow New Yorker and like-minded entrepreneur Jeff Zalaznick. Their partnership took what began as an intimate, acclaimed destination in downtown ManhattanTorrisi Italian Specialtiesand turned it into a multifaceted global hospitality brand with a modern, celebratory approach to luxury lifestyle experiences. From classic steakhouses, to varying styles of Italian cuisine, to French bistros, Japanese brasseries, MFG operates a wide breadth of concepts and seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply rooted in, and inspired by relevant history and culture.

Essential Job Functions:

• Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu.
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing.
• Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu.
• Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards.
• Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable.
• Provide engaged, friendly and attentive customer service to all guests.
• Practice highest regards for safety within all areas and with all materials.
• Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards.
• Perform all other duties as instructed by management.
• Perform other assignments as directed.

Qualifications:

• A minimum of four (4) years of experience as a Sommelier in an upscale, high-volume restaurant
• WSET certifications preferred or certifications from another accredited wine institution preferred.
• Extensive knowledge of wine and wine service techniques.
• Availability to work nights, weekends & holidays.
• Positive attitude.
• A "guest-first" mindset.
• A passion for providing exemplary guest service.
• Strong attention to detail.
• Sense of urgency.
• Clean and organized working habits.
• A commitment to learning and continuous improvement.
• Ability to think quickly on your feet and multi-task with ease.
• Ability to take direction and to communicate effectively.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check

Disclaimer:

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical development).