Inside Sales Representative

Job Description

Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative. This business provides HVAC sales, commissioning and support to a variety of clients in the Wisconsin Market and this position acts as the sales support – order entry, quoting, research and quote/proposal delivery - in relation to a variety of HVAC/R projects. The role is based in Waukesha, includes normal M-F hours, NO on-call hours, NO travel, and delivers ongoing training and certification programs. The role pays $60K-$75K based on experience strong benefit/bonus program.

The key to this role is proven ability to be organized, show attention to detail and learn the HVAC/R business. The incumbent will:

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• Learn about HVAC equipment, Hydronics technology and associated components to assist with customer requests.
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• Prepare quotations, including pricing and estimates, as required.
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• Read and interpret mechanical plans to ensure accurate order handling.
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• Enter and revise orders in supplier-provided software.
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• Update internal ERP system – Infor/NetSuite
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• Monitor and communicate order statuses to customers and the sales team.
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• Generate and review inspection reports.
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• Identify sales opportunities and route to appropriate salesperson
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• Office duties - answer phones, customer inquiries, basic customer service
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QUALIFICATIONS

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• 2+ years experience in the professional workforce (office/sales role)
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• 1+ years experience working with customers – communicating daily customer information
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• 1+ years experience completing research in any capacity
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• Strong Microsoft Office skills – Excel and Word
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• Strong phone presence
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• Excellent verbal and written communications skills
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• Excellent attention to detail and organization skills
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• Excellent prioritization skills and the ability to “figure things out”
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• Strong listening skills
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• Ability to multi-task, prioritize, and manage time effectively
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Preferred but not required

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• Bachelors Degree
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• Experience using a CRM – Infor and/or NetSuite
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• Experience in the HVAC/R arena and/or Hydronics experience
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• Familiarity with reading mechanical plans.
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