Housekeeping Inspector

City, State: New York, New York | $22.00 - $25.00 Role Overview The purpose of a ROOM INSPECTOR is to inspect guest rooms after room attendants have fully cleaned them to ensure maximum guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction. Work with and train room attendants to ensure daily tasks are completed timely and accurately. In the event that rooms do not meet quality standards, the room attendant should be sent back to correct any issues and the room will not be released until it meets standards of cleanliness and brand requirements. Inspect housekeeping carts and closets to ensure that they are properly stocked. Ensure Loyalty Program Members’ rooms are ready and inspected prior to check-in time and ensure proper amenities are delivered. Work with house porters to maintain cleanliness of glass doors and windows through the assigned building. Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter. Maintain cleanliness of hotel hallways, stairwells and elevators (vacuum/carpet extraction). Support room attendants by cleaning and stripping guest rooms as needed. Communicate with Front Office staff of any housekeeping delays or issues and make necessary changes to room status. Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed. Ensure lines of communication are open with the house porter. Ensure work area is clean when finished. Maintain daily paperwork. Perform open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper and/or Housekeeping Supervisor. Provide support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations. Provide support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks. Perform any other duties as requested by supervisor. Education & Experience High school education is not required. Up to one month related experience or training; or equivalent combination of education and experience. Minimum Requirement Be able to work in a standing position for long periods of time up to 8 hours a day. Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, and work with minimum supervision. Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs. What to Expect Part of a cohesive team with opportunities to build a successful career. Opportunity to engage in diverse and challenging work. Derive a sense of pride in work well done. Be recognized for excellence. Equal Employment Opportunity Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. Legal Compliance It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Benefits Medical, dental, vision PTO, 401(k) matching Wellness support, life and disability coverage Savings accounts, tuition aid Travel and lodging perks #J-18808-Ljbffr Stonebridge Companies