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Clinical Program Manager

Vista Maria

Description

Clinical Supervision and Support
  • Provides supervision and leadership intervention to Housing Specialists and Care Path Navigators in an effort to support coordination efforts set forth for each resident in the housing continuum.
  • Provides clinical oversight and guidance across the transitional housing continuum.
  • Utilizes best practice research, along with internal quality measure data to institute continuous quality improvement initiatives related to resident/family success in program completion, daily operations, and staff retention.
  • Provides supervision, direction and leadership to staff including performance feedback and evaluation, coaching, mentoring and problem resolution.
  • Coordinates with external clinical partners as needed and will assist with navigation of services necessary for the success of each resident.
  • Implementation of general day-to-day operations ensuring compliance regulations are met.
  • Oversees and meets program budgetary expectations.
  • Collaborate with other agency leaders to coordinate best efforts to fit each admission/discharge needs from any program in the transitional housing continuum.
Administration
  • Embraces and successfully implements agency's trauma-informed models and others supporting program models as designed.
  • Ensures daily operations and staffing are aligned and supports program models, agency standards of care and provides staff and residents a safe, welcoming atmosphere to achieve goals.
  • Actively participates in the recruitment, selection, onboarding and retention of qualified staff ensuring competency, training standards and requirements are met.
  • Engages and collaborates with residents and their support persons for recommendations, and feedback to ensure the program materials are relevant and meets necessary expectations.
  • Ensures timely, and accurate information and documentation (i.e., incident reports) is shared with other interagency departments to meet contractual and licensing requirements.
Knowledge/Skills/Abilities
  • Understands the Diagnostic Statistical Manual (DSM) V psychiatric diagnosis.
  • Strong abilities leading others, manage and direct programs and hold team accountable to uphold a positive culture.
  • Demonstrate strong abilities to manage multiple tasks as well as teams to achieve programmatic goals.
  • Computer literate with demonstrated knowledge of automated information management systems related to developing, monitoring, and managing social service programs.
  • Demonstrated ability to interact positively in a culturally diverse environment.
  • Must support a trauma informed, integrated health culture.
  • Prior program development and new program implementation experience.
  • Strong presentation skills.
Supervisory Responsibility
  • Housing Specialists, Care Path Navigators.
Requirements

QUALIFICATION (EDUCATION / TRAINING)
Required :
  • Master's degree required in social work, counseling, psychology, criminal justice, organizational development or other related fields from an accredited university or college.
  • Must possess a limited or full clinical license in social work (LMSW), counseling (LPC) or Psychology (LLP).
  • For limited license, must provide documentation to support ongoing supervision to obtain full licensure.
  • Two (2) years' experience working with the homeless or transitional living population.
  • Three (3) years progressive supervisory/administrative experience in a social service or human service organization.
  • Computer literacy with demonstrated knowledge of information technology, management systems with administration and management of social service programs.
  • Valid driver's license without relevant restrictions.
Preferred :
  • (3) three years' experience working with homeless populations or transitional living.
  • (2) two years' experience working with the veteran population.
  • (2) two years' experience working with human trafficking population.
  • (2) two years' experience working with the incarcerated population, or community reentry from incarceration.
Vacancy posted 4 days ago
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