Practice Coordinator Lead
South Shore Health
- # Practice Coordinator LeadApply: Weymouth, MA: Full time: Posted Today: End Date: November 20, 2026 (9 days left to apply): R-24274**If you are an existing employee of South Shore Health then please apply through the internal career site.****Requisition Number:**R-24274**Facility:**LOC0026 - 101 Columbian Street101 Columbian StreetWeymouth, MA 02190**Department Name:**SSH Medical Oncology Cancer Center**Status:**Full time**Budgeted Hours:**40**Shift:**Day (United States of America)In addition to administrative and clinical operations support responsibilities of the Practice Coordinators, the Practice Coordinator Lead assists the clinical practice support management with workflow and allocation of resources within the program/group. The Practice Coordinator Lead reports directly to the Operations Manager and is responsible for supporting administrative duties for the practices. Responsibilities include scheduling, confirming appointments, patient interaction (telephone and in-person), administrative practice support, and special projects. Essential duties include administrative support and coordination for provider, infusion services consisting of physicians, nurse practitioners, physicists, program nurses, staff nurses, and research nurses; scheduling appointments; following guidelines that support safe clinical practice, patient comfort, continuity of care for complex visits; a high standard of timely communication and rescheduling as necessary; and coordination of clinical visit related reports, documentation, requisitions, and other materials. Managing direct communications with patients and family members is critical to this role; he/she provides the first greeting and welcome for patients arriving for appointments and represents the customer service orientation of our practice. He/she is expected to exhibit professional behavior through adherence to DFCI and site-specific policies, procedures, and codes of conduct. The Practice Coordinator will work directly with the Dana-Farber Access Management staff at the Longwood campus, as appropriate, to process referrals, authorizations and financial counseling, working together to promptly assist the patient (and resolve discrepancies).**Compensation Pay Range:**$22.20 - $31.75**ESSENTIAL FUNCTIONS** **1. Administrative Support of Practice** a. Answer telephone; triage calls as necessary. b. Transition telephones to and from answering service; retrieves messages from the answering service and triages appropriately. c. Handles incoming requests for medical records and mails/faxes information as appropriate; works appropriately with Health Information Management (HIM) on medical requests and changes to personal patient information (i.e. patient name change). d. Facilitates prescription refills for patients, as needed. e. Recognize emergencies and appropriately responds using standard operating procedures and critical thinking skills f. Supports patient flow by appropriately directing patients and family members and managing the waiting areas. g. Provides customer service to colleagues and other staff members on the use of specific systems as well as on-site and Longwood-based processes. h. Monitors the lobby and waiting areas for neatness and cleanliness and ensures that appropriate assistance is given to the patients and family members. **2. Patient Check-In** a. Greet patients; verbally verify name, date of birth, telephone number, and MRN; provide and witness signing of consent form (if necessary); arrives patient in IDX; provides patient wristband. Updates patient information in IDX appropriately. b. Collect copayment or coinsurance, document payment in IDX, generate receipt c. Refer patients to financial counselor as appropriate. d. Direct patient to the appropriate waiting area. **3. Patient check-out** a. Schedule follow up appointments for exam and infusion services; coordinates ancillary appointments (lab, imaging, radiation oncology, etc.) using IDX, Percipio, ARIA, and other systems. b. Assist in scheduling other ancillary appointments, including but not limited to: imaging and lab. This requires contacting other DFCI departments or other providers and sending order/requisition and patient clinical information. c. Obtain same day insurance authorizations and referrals **4. End of day functions** a. Prepare paper forms for appointments scheduled the following day. b. Ensure radiology and lab orders have the required physician signature. c. Print daily schedule/appointment forms and distributes to providers and other staff. d. May run clinic reports such as bump lists, financial reconciliations, next day appt lists, other work lists **5. Manage master schedules for the clinic (provider and RN) – enter templates, ensure providers are booked according to the templates, providers and nurses are not overbooked** a. Schedule appointments in accordance with department scheduling guidelines, organize rescheduling of patients as needed b. Work closely with the CNC to oversee the infusion schedules and that all scheduling guidelines are being adhered to **6. Surgical scheduling (as needed)** a. Schedule port placements for IV access. b. Ensure surgical data sheets are complete. c. Ensure surgical order is completed by physician and sent to pre-admission testing. d. Schedule OR time with OR scheduling department. e. Contact insurance payer for prior authorization as necessary. **7. Possesses a level of independence requiring knowledge of multiple disease specific programs.** **8. Functions as a content expert/resource leader/champion in quality improvement/process improvement initiatives and projects.** a. Works with Operations Director to develop specific scheduling guidelines and “best practice” procedures for staff, works with staff to implement new procedures, provides education of staff as needed **9. Ensures quality clinical care and adherence to standard operating procedures and compliance requirements.** a. Ensures daily tasks are completed (DAR is reconciled, manages referral work queue, AVS’s are completed) **10. Oversees accurate completion of designated responsibilities and processes.** a. May assist staff with complex administrative responsibilities and intra/inter-institutional coordination and communication. **11. Participates in committees, meetings and in rollouts of new clinical applications and programs. 12. Participates in the recruiting process (interviewing and hiring) of employees. 13. Participates in the annual evaluations of performance for employees. 14. Assists in the training and mentoring of staff.** a. Develops and leads training programs. b. Handles complex scheduling and is seen as an expert on the scheduling system (aka Training Ambassador). **15. Assists with resource allocation and budgeting analysis.****16. Responsible for discrepancy report resolution (past pending, charge capture).** **17. Responsible for ensuring appropriate coverage in the absence of staff or manager. 18. Leads staff meetings in the absence of clinical practice support management.****JOB REQUIREMENTS****Minimum Education** **-** **Preferred**Bachelor’s degree and/or 4-6 years equivalent experience preferred. **Minimum Work Experience**Minimum of 4-6 years of experience in a customer service or medical environment preferred. Related secretarial and scheduling experience preferred.**Required additional Knowledge and Abilities** Knowledge of managed care policies and medical terminology preferred. Working knowledge of GE Centricity or other hospital/professional services billing systems. Strong understanding of Microsoft Office product suite. Excellent customer service and communication skills, both written and verbal. Self-starter with strong team player and leadership abilities. Knowledge of medical terminology preferred. Minimum of 4-6 years of experience in a customer service or medical environment preferred. Related secretarial and scheduling experience preferred.m-f**Responsibilities if Required:****Education if Required:****License/Registration/Certification Requirements:**### About UsSouth Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services. We are the largest independent health system in Southeastern Massachusetts.South Shore Health brings together like-minded people who work “As One” toward a common goal of providing exceptional care the people of our region deserve. We unite top-caliber talent, technology, and service with the wishes and personal needs of patients and their families to develop individualized treatment plans.
- J-18808-Ljbffr South Shore Health
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Practice Coordinator Lead in Weymouth, MA vacancy
- ## Practice CoordinatorApply: Weymouth, MA: Full time: Posted Today: End Date: November 20, 2026 (10 days left to apply): R-24147**If... ...Hours:**40**Shift:**Day (United States of America)The Practice Coordinator reports directly to the Practice Manager and is responsible...SuggestedFull timeWork experience placementWork at officeLocal areaMonday to FridayShift work
South Shore Health
Weymouth, MA4 days ago - Job Description Summary The Practice Coordinator II reports directly to the Practice Manager. He/she will be the first point of contact in our infusion unit and is expected to exhibit professional behavior through adherence to DFCI/SSH and site-specific policies, procedures...SuggestedWork experience placementWork at officeLocal area
$19.1 - $27.3 per hour
...liaison between department physicians and scheduling staff and coordinates physician schedules communicating requests for schedule... ...equipment. c. Receptive to changes in department work processes and practices d. Seeks appropriate guidance for new techniques e. Offers suggestions...SuggestedFull timeWork at officeShift work- South Shore Health is seeking a Practice Coordinator in Weymouth, MA to support administrative duties for the Medical Oncology Cancer Center. The role emphasizes scheduling, patient interaction, and coordination of providers, with duties spanning check-in, check-out, referrals...Suggested
- ...searching for an Industrial Wastewater (IWW) Program Lead - Oil, Gas, and Chemicals Practice.Candidates for the IWW Lead Oil, Gas, and Chemicals role... ...supply and discharge agreements and permits. Meet and coordinate with permitting authorities.Provide internal and...SuggestedFor contractors
HDR
Boston, MA23 hours ago - ...Professional Practice Coordinator Under the direction of the Director of Staff Education and Professional Development, the Professional Practice Coordinator serves as a key member of the nursing leadership team, advancing a culture of excellence grounded in relationship...
$24.98 - $33.62 per hour
...the daily operations of an outpatient Urogynecology clinical practice with the commitment of providing excellent customer service to... ...and visitors. Plans and organizes the work of support staff, coordinates and prioritizes work flow, implements appropriate systems and...Hourly payWork experience placementWork at officeShift work$26.5 - $29.5 per hour
...and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for... ...Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest...Hourly payFull timeTemporary workWork at officeShift workOne Medical
Boston, MA4 days ago$39 - $80 per hour
...Job Description Job Description Nursing Professional Practice Coordinator We are seeking a highly qualified Nursing Professional Practice Coordinator to join our team, reporting directly to the Director of Staff Education and Professional Development. This full...Hourly payFull timeDay shiftPercy Towers
Brockton, MA5 days ago- ...This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.The IP Practice Coordinator provides a high-level of administrative support to the firm’s Patent practice. This role is responsible for supporting daily...Full timeWork experience placementWork at office
Goodwin Procter
Boston, MA2 days ago - ...Vice President & Federal Practice Lead About the Company Mission-driven organization advocating evidence-based policymaking & governance Industry Civic & Social Organization Type Non Profit Founded 2011 Employees 11-50 Categories B2B...Full time
- ...desktopWorks collaboratively with dietitians, nurses and unit coordinators to ensure all nutrition related orders are entered into the... ...technological solutions to work processes that enhance departmental practices, communication, and continuous learning.Effectively utilizes...Work at office
South Shore Health
South Weymouth, MA2 days ago - Practice Lead: AWSThe Practice Lead for AWS is a hands-on leader dedicated to helping customers get the most out of open-source databases running on AWS and the broader AWS ecosystem around them (EKS, Aurora, RDS, ElastiCache, MSK, and the like). While the primary focus...Work at officeRemote workFlexible hours
Percona
Boston, MA3 days ago - ...offers the opportunity to work alongside leading companies including HP Hood, Coca-Cola,... ...right fit for you. Join us as an MEP Coordinator! We are seeking a highly skilled MEP... ...coordination processes, methodologies, and best practices to drive efficiency, innovation, and...For subcontractor
CMC Design Build, Inc.
Quincy, MA23 hours ago $24 - $36 per hour
...Mohs Surgical CoordinatorThe Mohs Surgical Coordinator plays a crucial role in supporting dermatologic surgical services, with a focus... ...regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or...Hourly payFull timeWork at officemyDermRecruiter
Braintree, MA4 days ago- ...Unit is seeking qualified applicants for the position of Intake Coordinator. The Intake Coordinator is responsible for assisting the... ...processes.Required Qualifications: Knowledge of the principles and practices of human resource management, including behavior techniques,...Work at office
Northern Essex Community College
Quincy, MA3 days ago $20 per hour
...revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across... ...changing outcomes for our patients.Join us as a Site Coordinator!The Site Coordinator enjoys working in a...Daily paidFlexible hoursHIGHBAR
South Weymouth, MA2 days ago$45.5k - $54.4k
...Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic... ...the Practice Manager and working under the guidance of the Lead Clinic Coordinator, this mission critical position is responsible for the...Dana-Farber Cancer Institute
Boston, MA21 hours ago- ...carbon emissions goal! We seek an experienced Sustainability Coordinator to support Climate Action Plan implementation. This is a key role... ...administrative capacity to promote sustainable policies and practices, access funding, and reduce Hingham's carbon footprint. Job Duties...Full timeTemporary work
- ...They supervise Transportation Security Officers and Lead Transportation Security Officers, coordinate staffing, address operational concerns, and help ensure... ...experience, understand the selection process, practice employment-assessment skills, and prepare stronger responses...Permanent employmentFull timeTemporary workTrial periodFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
- ...They supervise Transportation Security Officers and Lead Transportation Security Officers, coordinate staffing, address operational concerns, and help ensure... ...experience, understand the selection process, practice employment-assessment skills, and prepare stronger responses...Permanent employmentFull timeTemporary workImmediate startTrial periodFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
$190k
...better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business... ...with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead AI...Work at officeLocal areaBoston Consulting Group
Hingham, MA1 day ago$20 - $25 per hour
...Donor Coordinator About Discovery Life Sciences: Discovery Life Sciences is a global leader in biospecimens and specialty lab services... ...Life Sciences is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation...Hourly payPart timeFlexible hours- ...Scheduling Coordinator The Executive Office of Health and Human Services (EOHHS) seeks qualified applicants for the position of Scheduling... ...Required Qualifications: Knowledge of the principles and practices of human resource management, including behavior techniques,...Work at office
- ...Lead Transportation Security Officer Opportunities in North Weymouth Lead Transportation Security Officers—or LTSOs—help keep airport... ...confidence. Step-by-step hiring-process guidance Leadership assessment practice Resume and application support Interview-preparation resources...Full timeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift
Airport Security Careers
North Weymouth, MA4 days ago - The Royal Marsden NHS Foundation Trust in London seeks an experienced Medical PA to cover a 12-month fixed-term post in the Head and Neck department. The post holder will provide a comprehensive Medical PA service to consultants, with duties including diary management, ...Fixed term contract
- ...distribution model of the future, serving leading omnichannel grocery brands - Food Lion,... ...data pipelines and modeling best practices. Initiative & Program Execution Support... ...workplans, milestones, and cross-functional coordination while identifying risks, dependencies,...
- Tufts Medicine's OBGYN practice in Braintree, MA seeks an Administrative Coordinator to support clinic operations and providers. Responsibilities include scheduling, patient intake, revenue cycle tasks, and maintaining accurate records in the EMR system. The role emphasizes...
$24.5 - $28.25 per hour
Guest Experience Lead | Derby St. Contract October-January lululemon is an innovative performance apparel company for yoga, running... ...request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits,...Minimum wageContract workPart timeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shiftEarly shift$25 - $27 per hour
...This Tenant Coordinator position is with a commercial real estate/property management company in Boston. The role pays $25-$27/hour and... ...disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever...Temporary workWork at officeFlexible hoursBeacon Hill Staffing Group
Boston, MA23 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Practice Coordinator Lead. Be the first to apply!
