Business Analyst - Manufacturing Quality / QMS

Business Analyst – Manufacturing Quality / QMS

Experience: 5–10 Years

Location: Palm Beach, Florida, USA

Employment Type: Subcontract

Job Summary

We are seeking an experienced Business Analyst with strong expertise in Manufacturing Quality and Quality Management Systems (QMS) to support a global QMS transformation program. The ideal candidate will bridge business stakeholders and technical teams, translating manufacturing quality processes into clear business requirements and functional specifications.

Key Responsibilities

• Conduct stakeholder interviews and business process workshops to gather and document requirements.
• Prepare BRDs, FRDs, user stories, acceptance criteria, functional specifications, and process documentation.
• Translate manufacturing quality processes into actionable requirements for Agile development teams.
• Support QMS implementation, enhancements, and enterprise workflow transformation initiatives.
• Maintain end-to-end requirements traceability across design, development, testing, and deployment.
• Define business requirements for data migration, system integrations, and workflow automation.
• Coordinate UAT activities, validate solutions against business requirements, and support business acceptance.
• Collaborate with global stakeholders, product owners, developers, QA teams, and quality professionals.
• Identify process gaps and recommend improvements to manufacturing quality workflows.

Required Skills and Qualifications

• 5–10 years of experience in Business Analysis.
• At least 5 years of experience in Manufacturing Quality, QMS, PLM, ERP, or enterprise workflow transformation programs.
• Strong understanding of manufacturing quality processes, including:
• Corrective and Preventive Action (CAPA)
• Non-Conformance Reporting (NCR)
• Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)
• Statistical Process Control (SPC)
• Supplier Quality Management
• Quality Audits and Document Control
• 8D Problem Solving and Root Cause Analysis (RCA)
• Gauge Management
• Customer Complaints and Warranty Management
• Understanding of ISO 9001 quality management standards.
• Experience with requirements gathering, process mapping, functional documentation, and user story development.
• Hands-on experience with UAT, defect tracking, data migration, and system integration requirements.
• Experience working with Agile delivery teams and global stakeholders.
• Excellent analytical, communication, documentation, and stakeholder management skills.

Preferred Qualifications

• Experience with enterprise QMS implementation or transformation programs.
• Exposure to PLM and ERP platforms within manufacturing environments.
• Experience supporting global process standardization and cross-functional quality initiatives.