McLaren Automotive Service Technician

Description

Do you have quality automotive technical skills and a knack for taking a diagnostic approach to problem-solving? We seek an experienced, mechanically minded individual looking for an opportunity to join an efficient auto service center team!

Benefits:

• 401K-401K matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

Responsibilities

• Receive job repair orders from management
• Perform diagnostics on vehicles, make proper notes and pictures, and report back to management on findings and recommendations
• Review vehicle history, open service campaigns, and applicable OEM bulletins, ensuring compliance with those documents
• Request parts in DMS after proper authorization has been received
• Complete authorized repairs and service in a timely, complete, and high-quality standard
• Complete test drives of each vehicle as repairs are completed
• Complete story and proper documentation of each repair done in DMS
• Complete all required training and keep accurate records thereof
• Ensure a clean and orderly work area
• Ensure compliance with all warranty, safety, and proper waste disposal guidelines
• The completion of other duties as they arise
• Other duties may arise as directed by management
• Dedicated to high-quality, previously owned inventory
• Ensure a straightforward repair process by clearly communicating systems issues and repairs
• Examine all vehicle systems such as the air conditioning, engine, transmission, and brake systems with a step-by-step approach
• Conduct routine maintenance, as needed, such as fluid level checks, tire rotations, brake pad replacement, or oil changes
• Determine and investigate any malfunction codes in the vehicle's integrated diagnostic system using skilled expertise and diagnostic tools
• Facilitate customer satisfaction and repeat business by following all manufacturer specifications for vehicle systems repairs

Qualifications

• A minimum of 2 years of continual service technician experience in a high-line or luxury brand is preferred
• Completion of technical training either in the work environment and/or at a technical school is preferred
• Ability to communicate verbally and via DMS notes/documentation
• A positive attitude and a strong desire to contribute to the team
• The ability to think outside the box
• Self-motivation
• A strong desire to ensure excellence
• The ability to complete the work from the beginning to the end in a timely and concise manner
• Excellent customer service and communications skills are necessary
• National Institute for Automotive Service Excellence, or ASE certification is strongly desired
• High school diploma or GED is required