Senior AI Engineer: Agentic AI for Customer Service

T-Mobile is hiring a Sr AI Engineer for the IntentCX team in Frisco, TX. You will lead the optimization and orchestration of AI models powering customer service automation, using prompt engineering, fine-tuning, and RAG to improve outputs and reliability. You will collaborate across engineering, product, and design to deploy AI solutions, measure performance, and push the boundaries of AI-driven customer interactions at scale. #J-18808-Ljbffr T-Mobile