Operational Change Control Specialist, NA

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well‑known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data‑center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Business Operations Department As a part of the Vantage Operations team, the Business Operations department is responsible for ensuring standards for operation performance, maintaining customer leases, producing monthly customer electivity bills, generating regular reports, and supporting Operational Effectiveness. The Business Operations department also works closely with all Vantage departments to ensure customer success from the construction process through daily operations and delivery activities. Position Overview This role can be based in any of our US locations or Remote. Vantage Data Centers is seeking an Operations Change Control Specialist to support the team. The role will act as a central coordination point for managing and tracking operational change activities, ensuring changes are properly reviewed, documented, and executed in alignment with established processes, and acting as a liaison across departments to facilitate communication. Job Responsibilities Manage change requests and documentation, coordinate and schedule change activities, and support operational readiness for maintenance, construction‑related updates, and customer‑impacting events. Act as a key facilitator across internal teams, improving cross‑functional alignment, communication, and visibility for planned operational work. Develop and enhance change control processes, procedures, and operational workflows, and identify gaps in execution to drive standardization, efficiency, and risk reduction. Partner with Technical Account Managers and internal teams to support reporting on operational activities, change performance, and execution outcomes, including MBRs/QBRs. Coordinate and manage communications related to operational changes, ensuring stakeholders are informed of maintenance, outages, and key updates. Manage the lifecycle of change requests and operational tickets, including intake, documentation, approval coordination, and closure. Maintain accurate and complete change records, documentation, and audit trails for all operational activities. Collaborate with Operations, Engineering, Construction, and other internal teams to ensure alignment on planned work and dependencies. Support post‑change reviews and incident‑related analysis. Handle additional duties as assigned by Management. Job Requirements Minimum of 2 years of experience in Data Center Operations, Critical Operations, Project Management, Change Management, or Technical Operations Support. Strong preference for experience in the Data Center Industry or Critical Operations. Experience with contract management, documentation, or administrative coordination in an operational environment. Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Project, and Visio. Strong problem‑solving skills with the ability to troubleshoot and resolve customer requests effectively. Excellent verbal and written communication skills. Ability to manage time effectively and handle multiple concurrent requests, priorities, and change activities. Strong interpersonal skills, with the ability to drive alignment and work across diverse teams and stakeholders. Exceptional organizational skills and keen attention to detail. Travel required up to 5‑15%, may increase over time. Physical Demands and Special Requirements Occasional requirement to stand, walk, sit, use hands to handle or feel objects, reach, walk, balance, kneel, and lift up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Compensation & Benefits Salary range: $85,000 - $105,000 plus bonus (based on local market). Eligible for company benefits including medical, dental, vision, life and AD&D, short and long‑term disability, paid time off, employee assistance, 401(k) with company match, and additional voluntary benefits. Compensation may vary beyond the stated range depending on qualifications and experience. Vantage Data Centers is an Equal Opportunity Employer. #J-18808-Ljbffr Vantage Data Centers