Logistics Coordinator I

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. About the Position The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution for the site. This position will also be responsible for customer service and returns tracking. Coordinate all aspects of inbound/outbound, planning, and distribution for the site. Perform customer service and returns tracking. Serve as the key Customer Service Representative and act as a central communication hub between customers, site personnel, third‑party carriers/planners, and internal network drivers. Receive order requests, identify availability, and prepare for shipment. Perform site‑level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems. Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries. Ensure that all special customer requirements are actioned and entered properly into the workflow schedule. Attend regional deliveries to validate processes and manage customer service expectations. Provide direction to clerks regarding internal issues and customer concerns. Administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary. Perform other applicable duties as assigned by management, including some Warehouse Clerk responsibilities. Qualifications High School Diploma or equivalent. Minimum 1 year of experience in a warehousing or DOT‑related environment. Perform general administrative duties including data entry, filing, and telephone/email correspondence. Strong written and verbal communication skills. Ability to multi‑task and maintain a high level of accuracy and professionalism. Competencies Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Decision Quality – Making good and timely decisions that keep the organization moving forward. Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations. Benefits Offered Medical insurance including HSA, HRA, and FSA accounts. Supplemental insurance including critical illness, hospital indemnity, accidental injury. Dental, Vision, Basic Life, and Supplemental Life. Short Term and Long Term Disability. Paid Parental Leave. 401(k). Paid Time Off – approximately 2 weeks (accrual begins on Day 1). Employer Paid Holidays – 10 days. Equal Opportunity Employer Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr