Crew Member

Overview :
As a Crew Member at BirdBox, you will play a key role in delivering an exceptional dining experience for our guests in a fast-paced, high-energy environment. You will work as part of a team to prepare and serve our delicious fried chicken, ensure excellent customer service, maintain a clean and safe environment, and contribute to the overall success of the restaurant.

Key Responsibilities :

• Customer Service :
  • Greet customers warmly and ensure they feel welcome.
  • Take orders accurately and assist customers with menu choices.
  • Serve food and beverages promptly and courteously.
  • Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
  • Maintain a positive attitude and contribute to a friendly atmosphere.
• Food Preparation :
  • Follow recipes and cooking instructions for fried chicken and side dishes.
  • Assist in the preparation and assembly of food items, ensuring high quality and consistency.
  • Cook chicken, sides, and other menu items according to food safety standards.
  • Monitor food quality, freshness, and portion sizes.
• Kitchen Support :
  • Keep kitchen workstations clean and organized.
  • Assist in stocking and organizing supplies.
  • Follow safety procedures for handling and cooking food, including proper storage and sanitation.
  • Help with dishwashing and cleaning duties during slow periods or as directed.
• Health & Safety Compliance :
  • Adhere to all food safety, sanitation, and health regulations.
  • Ensure proper handling of food and kitchen equipment to maintain cleanliness and safety.
  • Maintain personal hygiene and wear proper uniform and protective gear as required.
• Team Collaboration :
  • Work closely with other team members to ensure smooth operations and efficient service.
  • Communicate effectively with fellow crew members and management.
  • Assist in training new team members when needed.
• Cash Handling (if applicable) :
  • Operate the register and handle cash transactions accurately.
  • Ensure customers receive the correct change and receipts.
  • Maintain a balanced cash drawer at the end of the shift.

Skills & Qualifications :

• High school diploma or equivalent (preferred, but not required).
• Previous experience in a quick-service restaurant or foodservice industry is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong communication skills and a friendly, customer-first attitude.
• Ability to work as part of a team and follow instructions.
• Basic math skills for handling money and making change.
• Availability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements :

• Ability to stand for extended periods of time.
• Ability to lift up to 50 lbs.
• Ability to work in hot, fast-paced conditions.

Benefits (optional, depending on the business) :

• Competitive hourly wage
• Employee Meal
• Flexible scheduling
• Opportunities for growth and advancement
• Paid training
• Health and wellness benefits (for full-time employees)

BirdBox is an equal opportunity employer, committed to providing a workplace free from discrimination. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.