Customer Service Representative

Responsibilities Communicates with customers and internal stakeholders via phone, email, and chat Greets customers warmly and ascertains reason for calling Promotes positive customer interactions and high levels of customer satisfaction Identifies, addresses, and resolves issues in a timely manner Utilizes computer technology to manage service issues and requests Suggests solutions concerning or relating to customer orders Takes payment information and other pertinent information Updates customer account information Qualifications HS diploma or GED Must be able to read, write, and speak English Must be at least 18 years or older Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr THE HOUK GROUP, LLC