Housekeeping Houseperson

Housekeeping Houseperson

Franklin Embassy Suites 820 Crescent Centre Drive Franklin, TN 37067

Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Career Growth & Learning 40% of our management hires are internal promotions!

Invest in Your Future 401(k) plan with company match.

Comprehensive Health Coverage Medical, dental, and vision insurance options.

Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.

Perks That Fit Your Life Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

Purpose & Impact Make a difference through Atrium's community service and volunteer programs.

Join us for our in-house career fair at the Franklin Embassy Suites on Tuesday, July 1st!

Job Pay Range: $16-18 (Based on Qualifications)

Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.

We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.

Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

About Atrium Hospitality

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Primary Purpose

The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

• Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
• Removal of all used and unused linen/terry from room
• Disinfect all high touch surfaces and unused amenities
• Clean bathrooms
• Clean glass and mirrors, dust and polish furniture and equipment
• Replace burned out light bulbs
• Remake beds with clean linens
• Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
• Empty wastebaskets and transport other trash and waste to disposal areas
• Clean rugs, carpets upholstered furniture and draperies;
• Ensure usage of approved cleaning chemicals;
• Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
• Maintain cleanliness and organization in all work areas;
• Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;
• Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;
• Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;
• Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
• May be required to train newly hired associates and support on-going performance development;
• Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;
• Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
• Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
• Any and all other work as required to complete the primary purpose of the position.

Qualifications

Preferred Prior Experience: Previous hotel housekeeping or other applicable cleaning experience

Prior customer service experience

Preferred Education: High school diploma or equivalent

Physical: Able to lift a minimum of 50lbs occasionally and 20lbs regularly

Able to bend and squat repeatedly

Able to walk and stand for duration of scheduled shift

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.