Fire Suppression Service Technician

The Hiller Companies, LLC has an immediate opening for Fire Suppression Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: A Fire Suppression Service Technician is responsible for the inspection, testing, maintenance, and repair of fire
suppression systems in various facilities. The primary duty is to ensure the reliability, functionality, and compliance of
fire suppression systems, including but not limited to, CO2 suppression systems, and clean agent systems, ensuring that all work is completed according to the applicable codes and standard.

Job Responsibilities:

• Conduct thorough inspections and tests on fire suppression systems, including CO2 suppression systems, and clean agent systems, according to the requirements outlined in NFPA 12, NFPA 17, NFPA 96, NFPA 2001 and other applicable codes and standards.
  • Perform routine maintenance activities on fire suppression system components, including cylinders, nozzles, release mechanisms, and control panels, in accordance with NFPA standards and manufacturer specifications.
  • Test agent cylinders, ensuring that they are properly pressurized and filled with the appropriate extinguishing agent.
  • Identify and troubleshoot issues with fire suppression systems, such as leaks, pressure problems, or malfunctioning components, and implement corrective actions as per NFPA requirements.
  • Repair and replace fire suppression system components as needed, ensuring compliance with NFPA standards and manufacturer specifications.
  • Coordinate with clients to schedule service visits and communicate recommendations for system improvements or upgrades based on NFPA requirements.
  • Inspect and maintain gas cylinders, including hydrostatic testing, refilling, and reinstallation, following NFPA standards and manufacturer specifications.
  • Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
  • Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
  • Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner.
  • Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements.
  • Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
  • Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

What We Are Looking For:

• High School Diploma or equivalent.
• State specific licensing preferred, or ability to acquire.
• Valid driver's license with a clean driving record and willingness to travel to client sites as needed.
• Solid understanding of fire alarm codes, standards and regulations, including NFPA 12, NFPA 17, NFPA 72, NFPA 92, NFPA 2001 (National Fire Alarm and Signaling Code) and relevant building and fire codes.
• Proficiency in using hand and power tools, pipe threading machines, and other equipment used in fire
  sprinkler installation.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.

Physical Requirements:
• Ability to lift and carry up to 50 pounds.
• Comfortable working in various environments, including industrial facilities, commercial buildings, and
outdoor settings.
• Capable of standing, walking, bending, and kneeling for extended periods.
• Ability to work at heights and in confined spaces as needed.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Put People First, Empower the Branches, Earn Costumer Trust, Embrace the Challenge and Act with Integrity.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education.
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off.
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.