Full-Stack Software Engineer, Internal Services

Role Description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta, and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

The Full-Stack Software Engineer, Internal Services builds and improves internal deployment tooling that helps Serve ship robot software safely, quickly, and at fleet scale.

Responsibilities

• Build, test, and maintain internal web services and user interfaces that support software release workflows for engineering, QA, and operations teams.
• Focused work on frontend, backend, cloud infrastructure, and embedded software.
• Collaborate with your teammates on the entire software lifecycle for internal services - design, implementation, testing, deployment, and operations.
• Add and improve observability across the deployment experience, including real-time status, logs, timelines, and audit trails that make it easier to understand rollout health and debug failures.
• Strengthen CI/CD, automated testing, and release safety checks to improve confidence in deployment tooling and reduce operational risk.
• Contribute to deployment governance features such as auditability, role-based access, and privileged action tracking.
• High expectation on production quality clean, maintainable code and provide thoughtful PR feedback, including constructively challenging assumptions, identifying risks, and improving overall engineering quality.
• Support production rollouts and release operations as needed, participate in the on-call rotation for internal services.
• Demonstrated experience delivering quality software with and without GenAl.

Qualifications

• 5+ years of software engineering experience with meaningful ownership of production systems, internal tools, or other high-visibility software projects.
• Strong backend experience with Node.js or TypeScript-based services.
• Strong frontend experience with TypeScript and a modern web framework; Vue is preferred, but React experience is also acceptable.
• Experience working with cloud platforms GCP preferred.
• Hands-on experience designing, implementing, testing, and supporting production software with strong attention to reliability and maintainability.
• Demonstrated ability to own a problem area end-to-end, work through ambiguity, and keep momentum on an important cross-functional project.
• Strong communication and collaboration skills, including the ability to pair program regularly, work closely with stakeholders, and keep work moving when priorities shift.
• Willingness to give candid, respectful technical feedback in code reviews and design discussions.
• A practical, detail-oriented engineering mindset with strong testing instincts and careful consideration of downstream consequences.

What Makes You Stand Out

• Experience with deployment systems, release tooling, feature flags, fleet management, or internal developer platforms.
• Experience building or supporting CI/CD workflows, ideally with GitHub Actions or a similar system.
• Experience with relevant product areas such as scheduling, observability, audit trails, access control, or rollout governance.
• Experience with GCP, Terraform, Kubernetes, or related infrastructure used to operate internal platforms at scale.
• Experience supporting software used by multiple internal personas, especially engineering, QA, and operations teams.
• Experience improving test coverage, structured logging, metrics, or tracing in an operationally important system.
• Comfort working in a fast-moving environment with a strong bias for action and an expectation of personal ownership.

Compensation

• *Please Note: The listed base salary range applies to candidates based in the US.
• Compensation may vary depending on location, experience, and role alignment.
• We are open to qualified candidates working remotely in Canada: Canada - ALL: $115K - $160k CAD (Base)