Store Associate

Job Title

Responsibilities Exemplify Foundational Behaviors:

• Consistently arrives punctually and adheres to the dress code.
• Maintains accurate timekeeping records and completes assigned duties within scheduled shifts.
• Communicates scheduling needs effectively to the manager and demonstrates flexibility when required.
• Treats colleagues and customers with respect and professionalism.

Maintain Customer Focus:

• Welcomes customers with a warm smile and positive attitude upon entering the store.
• Invites customers to join the cake club, clearly explaining its benefits.
• Ensures the accuracy of all orders before they leave the store.
• Resolves customer issues promptly and effectively, prioritizing customer satisfaction.

Attention to Detail:

• Executes opening and closing duties meticulously each day.
• Upholds a clean and inviting store environment, contributing to a positive shopping experience.
• Ensures accuracy in completing all financial management tasks, including cash logs and deposit records.
• Rings up and scans orders with precision and attention to detail.

Product Freshness and Waste Reduction:

• Adheres to FIFO guidelines for product rotation and utilizes day dots on all items.
• Maintains high standards for product slicing and presentation.
• Educates customers on best practices for product storage and usage.
• Proactively identifies opportunities to minimize waste and maximize product freshness.

Engage in Company Advancement:

• Demonstrates comprehensive knowledge of all products and offerings.
• Seeks clarification and learning opportunities when needed.
• Provides constructive feedback to the manager and offers suggestions for improvement.
• Supports the training and development of new team members.

Drive Store Revenue:

• Actively engages customers, suggesting additional retail items when appropriate.
• Ensures the retail area is fully stocked, organized, and visually appealing.
• Maintains a continuous supply of fresh samples in-store to entice customers.
• Promotes seasonal cakes and products to all customers, driving sales opportunities.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.