Associate Product Manager

Role overview Support the day-to-day operation and improvement of a complex product program involving engineering, operations, data, and external partners. This entry-level product role emphasizes careful investigation, accurate documentation, quality assurance, issue coordination, and follow-through rather than prior product-management experience or a specific technical background. Responsibilities Monitor product data for volume changes, gaps, anomalies, and emerging issues. Maintain accurate documentation and changelogs by reconciling written records with decisions and shipped behavior. Receive bug reports and interface feedback from operations, reproduce problems, and turn findings into actionable engineering work. Test completed work against acceptance criteria and identify gaps between intended and implemented behavior. Keep tickets, statuses, project records, and work queues current; surface blocked or aging work early. Investigate logs, dashboards, and observability data to provide engineers with useful evidence about incidents. Requirements Evidence of working in an environment with meaningful standards or responsibility, such as support, QA, operations, coordination, analytics, an internship, or an early-career role. Curiosity and persistence when investigating unfamiliar systems or discrepancies. Strong attention to detail and a disciplined approach to closing loops. Clear written and verbal communication, especially when translating issues for different audiences. Ability to organize multiple threads, ask precise questions, and work effectively with engineers and operations colleagues. Nice to have Experience with an observability tool such as Datadog. Formal or informal QA and testing experience. Ownership experience with issue trackers such as Linear, Jira, or similar tools. Exposure to insurance, fintech, marketplaces, regulated products, or recurring external data feeds. Benefits and work setup Fully remote work, with availability aligned to U.S. time zones. Travel for collaborative work opportunities, potentially every six to eight weeks. Flexible working hours, home-office or coworking support, and flexible time off. Competitive compensation with equity, healthcare coverage, FSA and 401(k) options. Company retreats held twice yearly. #J-18808-Ljbffr