Director of Information Technology

Job Summary The Director of IT is responsible for leading the strategic oversight and operational management of IT operations, procurement governance, and policy development. This role combines technical expertise with procurement acumen to optimize technology acquisition, ensure compliance with procurement policies, and drive operational efficiency across the organization. Key Responsibilities IT Operations Management: Oversee day-to-day IT operations, including infrastructure, systems, and service delivery Develop and implement IT strategies that align with organizational goals Manage IT budget, resources, and vendor relationships Ensure high availability and reliability of IT systems and services Lead IT security initiatives and risk management programs Oversee IT service desk and end-user support operations Procurement Governance: Establish and maintain procurement policies, procedures, and best practices Oversee technology procurement processes from requisition to contract management Ensure compliance with regulatory requirements and organizational policies Manage supplier relationships and performance Negotiate contracts and service level agreements Implement cost-saving initiatives and procurement optimization strategies Policy Management: Develop, review, and update IT and procurement policies Ensure alignment of policies with industry standards and regulatory requirements Communicate policy changes and ensure organization‑wide compliance Establish governance frameworks for technology investments Monitor and report on policy adherence and effectiveness Qualifications Bachelor's degree in Information Technology, Business Administration, or related field. 10+ years of experience in IT management and procurement 5+ years of leadership experience managing teams Strong understanding of IT infrastructure, systems, and operations Demonstrated experience in procurement governance and contract management Knowledge of regulatory compliance and industry standards Exceptional project management and organizational skills Preferred Skills Professional certifications (ITIL, PMP, CIPS, or similar) Experience with ERP systems and procurement software Financial management and budgeting experience Strong analytical and problem‑solving skills Excellent communication and stakeholder management abilities What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. The following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth, and you will play a crucial role in driving our business forward. Join us and become an EXPERT! Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr