Auto Field Adjuster - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description As the Auto Field Adjuster you will be responsible for creating a comprehensive estimate of damages for the most complex 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor and may provide direction to junior employees having mastered our processes and obtained technical expertise. We are seeking an experienced Auto Field Adjuster to join our Field Estimating team in the Fremont, California or Morgan Hill, California area. This field‑based, territory‑specific role is ideal for a claims professional with experience working for a major insurance carrier and a strong background in auto damage assessment. The successful candidate will be responsible for inspecting vehicles, preparing accurate estimates and supplements using CCC One, negotiating repair costs, and delivering an exceptional customer experience throughout the claims process. We are looking for someone who possesses strong time management and organizational skills, can effectively manage a defined territory, and demonstrates a customer‑focused approach while building positive relationships with customers, repair facilities, and business partners. Key Responsibilities Negotiates settlements, makes settlement payments and documents all activities in the most complex of files. Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training. Exhibits mastery estimating fundamentals in order to create estimates of damages for the most complex 1st and 3rd party material damage losses of all severities. Recommends process improvements. Builds mastered relationships with both internal and external customers. Interprets regulatory compliance and fair claims practices. Supervisory Responsibilities This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Skills Analytical Thinking, Auto Collision Repair, Auto Damage Appraisal, Automobile Accidents, CCC ONE, Customer Satisfaction, Damage Assessment, Negotiation, Time Management, Written Communication. Compensation Field Adjuster Cons I: $26.49 – $37.50/hour Field Adjuster Cons II: $28.03 – $39.42/hour Field Adjuster Sr. Cons I: $35.82 – $45.58/hour Field Adjuster Sr. Cons II: $37.98 – $48.08/hour Benefits National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as we do not sponsor work visas. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. #J-18808-Ljbffr National General