Order Fulfillment Associate

THE BASICS

• Location: Kansas City, MO (In-person)
• Reports to:  Outbound Operations Manager
• Status:  Full-Time, Non-exempt 

Nadel is a global leader in targeted, high-impact branded merchandise. Founded in 1953, Nadel offers a connected team of experts who deeply understand every aspect of branded merchandise ideation, creation, and delivery. Headquartered in Los Angeles, Nadel has a presence across North America, Europe, Asia-Pacific, and beyond. With a strong commitment to sustainable business practices, Nadel continues to drive positive environmental change and raise the bar across the industry. For more information, please visit nadel.com .

ABOUT THE ROLE

Nadel is looking for a dependable and detail-oriented Order Fulfillment Associate to join our warehouse team. In this role, you’ll help ensure customer orders are picked, packed, and prepared for shipment accurately and on time .

This is a hands-on position ideal for someone who enjoys staying active, working as part of a team, and taking pride in getting the details right. You’ll work throughout the fulfillment process to locate products, prepare orders for shipment, maintain accurate inventory information, and help resolve issues when they arise.

WHAT YOU'LL DO

• Pick products from warehouse inventory based on customer orders.
• Use scanners, carts, pallet jacks, and other warehouse equipment to locate and move products.
• Verify orders to ensure the correct products and quantities are selected.
• Pack products securely and prepare orders for shipment.
• Label packages with accurate shipping and delivery information.
• Coordinate with the shipping team to help ensure orders are processed and shipped on time.
• Update order and inventory systems with accurate order status and inventory information.
• Identify and communicate missing products, incorrect quantities, damaged items, or other order discrepancies.
• Help resolve fulfillment issues to keep orders moving efficiently.
• Maintain a clean, organized, and safe work area.
• Follow established procedures for safety, quality, and customer service.
• Work collaboratively with other warehouse team members to meet daily productivity and fulfillment goals

WHAT WE ARE LOOKING FOR

We’re looking for someone who is reliable, accurate, productive, and willing to work as part of a team . You don’t need years of warehouse experience, but you should be comfortable working in an active environment and learning established processes.

Successful candidates should demonstrate:

• Strong attention to detail and commitment to order accuracy.
• Dependability and consistent attendance.
• Ability to follow instructions and established warehouse procedures.
• Ability to work efficiently while maintaining quality standards.
• Good communication and teamwork skills.
• Ability to identify problems and ask questions when something doesn’t look right.
• Willingness to learn different aspects of the fulfillment operation.
• Commitment to following workplace safety and security procedures.
• Basic computer skills and ability to learn inventory management and shipping systems.

Education & Experience:

• High school diploma or GED preferred.
• Previous warehouse, fulfillment, shipping, inventory, or related experience is helpful but not required.
• Equivalent combinations of education, training, and experience will be considered.
• Familiarity with inventory management systems or shipping software is a plus.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to use hands to finger, handle, or feel; reach with hands and arms
• Ability to stand and walk for extended periods throughout the shift
• Ability to lift and move products up to 50 pounds regularly
• Ability to bend, stoop, reach, and perform repetitive motions
• Comfortable working in a warehouse environment with varying temperatures dn noise levels