Business Process Analyst
Delta System & Software, Inc.
Job Description
Job Description: Business Process Engineer
Location: For Belvoir, VA On-site (Program Office)
Duration: Fulltime
Clearance Level: Active Secret or Top Secret / SCI Required
Business Process Engineer
The Contractor shall be responsible for organizing and managing studies of current and future business processes and develop new methods to improve productivity, efficiency, and/or operational costs. This work may include, but is not limited to, the functions outlined below:
- Identify opportunities to leverage AI tools and solutions to improve business processes, automate workflows, and enhance operational efficiency.
- Support the evaluation and implementation of AI-driven solutions to streamline processes, reduce manual effort, and improve productivity.
- Provide PM IEN leadership with insight and recommendations through process improvement assessments, studies, and application of business principles and industry best practices (Lean Six Sigma, Agile, Project Management Institute, etc.).
- Perform Business Process Improvement and Business Process Reengineering tasks to improve, enhance, or streamline processes and practices, including providing recommendations to leadership for opportunities to improve business operations.
- Collect requirements (interviews and document reviews).
- Identify process actors and inputs/outputs.
- Design current state business process diagrams.
- Conduct efficiency analysis and create future state diagrams.
- Provide coordination for Standard Operating Procedures (SOPs) to include developing and maintaining SOP lists, drafting process description narratives to create SOPs, identifying authors, and offering SOP assistance to SOP authors.
- Support data capture efforts to include collecting/capturing requirements, designing and validating data capture, and configuring data capture forms.
- Assist Operations Lead and Operations team with presentation and reporting development for briefings (APR, C2, PM IEN Biweekly/staff meeting, PMD Sync, etc.).
- Support the development and response to Task Management Tool task requests such as the Assistant Secretary of the Army (Acquisition, Logistics and Technology (ASA(ALT)) brief.
- Provide Records Management support for Microsoft Teams.
- Perform additional business process and operations tasks, as requested.
- Engage and collaborate with Project Officers, APMs, and MPSs to identify, detail, and develop plans to address efficiencies in procedures and processes
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