Head of Servicing Strategy & Operations — Global CX & Growth
Capital One
Capital One is seeking a Sr. Director, Head of Servicing Strategy & Operations to lead their customer support ecosystem. This pivotal leadership role requires strategic vision and operational rigor to dynamically balance tech automation with premium customer service. The ideal candidate will possess extensive experience in Customer Success and Servicing Strategy, with a proven track record in scaling operations and managing costs. Join us in redefining the future of servicing at Capital One. #J-18808-Ljbffr Capital One
Vacancy posted 3 days ago
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