Communications and Correspondence Specialist

Summary

This position is located in the Office of the Chief Information Officer. This job opportunity announcement may be used to fill additional vacancies within the agency.
The supervisor is Scott Flanders.
This position is not subject to Confidential Financial Disclosure reporting requirements.
This position is not subject to security ownership restriction reporting requirements.

Duties

The successful candidate will perform the full range of the Communications and Correspondence Specialist duties. Such duties include but are not limited to:

• Manages all incoming and outgoing correspondence for the OCIO including reviewing analyzing routing and tracking to determine required actions and ensure timely responses. Maintains a comprehensive tracking system and establishes procedures timelines and quality control processes for accountability and consistency.
• Drafts reviews and coordinates responses to correspondence on behalf of the CIO and OCIO leadership including congressional inquiries and high-priority external communications. Reviews and edits executive-level materials (memoranda reports briefings presentations correspondence) for accuracy clarity completeness and adherence to agency policies and style guides.
• Provides expert guidance to the CIO and senior leadership on communication strategy and messaging. Advises on translating complex technical and policy information into clear accessible language for diverse audiences.
• Coordinates with program offices and stakeholders to gather information reconcile differing inputs and ensure communication products accurately reflect agency positions. Supports the CIO and senior leadership by preparing for engagements meetings and agency-wide communications.
• Oversees processes for routing reviewing and finalizing communication products to ensure consistency and timely completion. Serves as a quality assurance checkpoint for CIO-level materials.
• Develops and drafts agency-wide communications including announcements policy notifications newsletters and leadership messages. Plans and coordinates communications activities maintaining an editorial calendar aligned with organizational priorities.
• Researches develops and prepares speeches talking points presentations and briefing materials for the CIO and senior leadership for internal and external engagements.
• Manages or contributes to OCIO digital communications platforms including intranet and web content ensuring information is current accurate and aligned with organizational messaging.
• Tracks follow-up actions from meetings coordinates with offices to ensure completion and monitors action items deadlines and information requests related to executive communications.
• Provides direct support to the Senior Advisor to the CIO including assistance with special projects communications correspondence and policy-related activities.
• Provides guidance and informal training to OCIO staff on writing correspondence processes and communication standards. Develops job aids templates and reference materials to improve the quality and consistency of written products across the organization.

Requirements

Conditions of employment

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

All information in your resume must be true and accurate.

Conditions of Employment:

• U.S. Citizenship Required
• This is a Drug Testing position
• Must be able to meet and maintain security & suitability requirements.
• As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Qualifications

In order to qualify for this position you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.

SPECIALIZED EXPERIENCE is defined as experience that includes all of the following:

Experience that demonstrates expert knowledge and skill in managing executive-level communications and correspondence within a federal agency or comparable organization. This experience includes drafting reviewing analyzing and coordinating written materials (such as memoranda reports briefings presentations and congressional responses) for senior leadership; developing and implementing communication strategies and standard operating procedures; ensuring clarity accuracy consistency proper formatting and adherence to agency policies and standards through quality assurance reviews; advising senior officials on messaging approaches and communication strategies; and coordinating information and input from multiple offices and stakeholders to produce high-quality communication products.

Note: Experience must demonstrate the ability to independently perform the full range of duties described above at a level of difficulty comparable to the GG-14 grade level in the Federal service.

The ideal candidate will be able to demonstrate the following:

1. Demonstrated experience in managing executive-level correspondence and communications including reviewing analyzing routing and tracking correspondence; drafting responses for senior leadership; and maintaining tracking systems.
2. Demonstrated experience advising senior leadership on communication strategies; translating technical and policy information for broader audiences; developing agency-wide communications announcements and editorial calendars.
3. Demonstrated experience drafting reviewing and editing executive-level written materials (e.g. memoranda reports briefings presentations); applying templates and formatting standards; and performing quality assurance reviews for senior leadership communications.
4. Demonstrated experience coordinating information and inputs from multiple offices; engaging with internal and external stakeholders to gather information reconcile perspectives and support communication activities.

A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. The NRC encourages applicants to provide job experience details in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria.

PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Education

There are no education requirements for this position.

Additional information

This position may be eligible for situational telework in accordance with agency policy.

This job opportunity announcement may be used to fill additional vacancies within the agency.

Selectees will be required to complete a Declaration of Federal Employment (OF-306) prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation. False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action including removal from Federal service.

The NRC is a zero-tolerance agency with respect to illegal drug use. Individuals selected for these positions will be subject to pre-appointment drug testing.

A transferable security clearance from another agency or a background investigation leading to a clearance is required for all new hires. To begin work at the NRC without a security clearance you must be granted a temporary waiver of the required clearance referred to as a 145(b) waiver. To be eligible for a 145(b) waiver you will need a favorable education verification reference credit and criminal history checks. If a waiver is granted the successful completion of a background investigation and favorable adjudication is required for continued employment.

If you have resided outside the U.S. for an extended period of time the agency may not be able to (1) grant the 145(b) waiver where the required investigation cannot be completed in a timely manner or (2) achieve timely completion of the background investigation required for a security clearance.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC