Lab Technician

Lab Technician

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood.

The Lab Technician plays an essential role in the fertility journey by providing critical support in both the endocrinology laboratory and the andrology laboratory as needed. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Lab Technician ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Lab Technician to join our dedicated team at Pinnacle Fertility - Illinois, located in Naperville, IL. This is a full-time, onsite position, working Monday–Friday from 7:00 AM to 3:30 PM or 7:30 AM – 4:00 PM based on clinic needs. Occasional weekends and holidays may be required.

Key Responsibilities

• Manage packing, shipping, receiving, and documentation of cryopreserved reproductive specimens (oocytes, embryos, sperm).
• Serve as the primary patient contact for specimen disposition and transportation.
• Support the andrology laboratory as needed, assisting with specimen handling and other laboratory operations in accordance with established protocols.
• Ensure accurate consent verification and maintain patient records in compliance with HIPAA.
• Respond to patient inquiries via portal, email, and phone; assist with authorization forms via video conferencing.
• Coordinate with external labs, couriers, and patients for record collection and shipment scheduling.
• Maintain updated paper and electronic records; follow all SOPs.
• Perform clerical duties and support additional projects or tasks as assigned.

Position Requirements

• Education: Bachelor's degree in biology, chemistry, or a related field required.
• Experience: 1-2 years of laboratory experience outside of coursework preferred. New graduates with research experience are encouraged to apply.
• Skills:
• Excellent attention to detail and strong organizational skills
• Compassionate and effective communicator, especially with patients
• Able to work independently and collaboratively within a team
• Familiar with laboratory safety and quality control protocols

Compensation & Benefits

• Hourly Rate: $20.00 - $24.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.