Care Coordinator

Care Coordinator / Case ManagerSynergy HomeCare of Northeast Chicago is seeking an experienced Care Coordinator / Case Manager with IDOA, CCP, CCU, or Managed Care Organization (MCO) experience to join our growing team.This role is ideal for professionals currently working in Care Coordination Units (CCUs), Area Agencies on Aging (AAA), Medicaid MCOs, or senior services organizations who are looking to transition into a provider-side leadership role.You will play a key role in managing client intake, coordinating care services, and building strong relationships with referral partners across Cook County.Key ResponsibilitiesManage client intake, onboarding, and service coordinationCollaborate with IDOA case managers, CCUs, and MCO care coordinatorsEnsure compliance with Illinois Department on Aging (IDOA) Community Care Program (CCP) requirementsCommunicate with clients, families, and healthcare providersBuild and maintain referral relationships with community partnersQualificationsExperience in IDOA CCP, CCU, AAA, Medicaid, or care coordination strongly preferredBackground in case management, social work, or home care coordinationRN, LPN, or bachelor's degree in social work, Human Services, Public Health, or related field preferredKnowledge of DON assessments, service authorization, and care planningExperience working with Medicaid, managed care plans such as CountyCare, Meridian, Molina, or Aetna is a plusStrong organizational, communication, and multitasking skillsBenefitsCompetitive salary and bonus potentialPaid time offFlexible scheduleCareer growth opportunitiesSupportive team environmentOpportunity to move into leadership roles