Application Support Specialist
Compu-Vision Consulting
Application Support Specialist
Application Support Specialist. Onsite position in the Troy District Court providing end user PC, software, and courtroom Audio Visual support and troubleshooting for court staff and the public. Duties include responding to and resolving technical issues for court staff (including judges and judicial staff). Ability to learn the MiFILE application, and other court specific technologies including courtroom audio visual/recording equipment, with the aim of supporting users in their everyday use of systems. Examples include stepping into a courtroom to troubleshoot AV or computer issues during court proceedings or helping staff with 'How do I…' questions. Interface with and escalate to County IT team for advanced support. Position will be on-site 5 days a week at 520 W Big Beaver Road, Troy, MI, 48084. Full or partial remote work is not an option.
Vacancy posted 4 days ago
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