Revenue Cycle Office Assistant

Revenue Cycle Office Assistant

HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. Our sunny corporate office is conveniently located off Route 9, close to routes 90 and 495 in a spacious modern office! Workout center available in the building! PPO Medical, Dental, and Vision plans available as well as a generous PTO policy.

The Revenue Cycle Office Assistant will be responsible for providing administrative support for the recovery of costs for medical care through the billing of third party payers specifically Medicare, Medicaid, and commercial carriers.

This role is located in the Framingham, MA HealthDrive office. The Revenue Cycle Office Assistant must be available for a fully in-person position. The starting pay rate range for this role is $17.00-22.00 per hour.

Responsibilities

• Provide clerical support for claims and statement submissions in a timely manner to minimize DSO
• Organization and filing of departmental records as required
• Identify and investigate statement issues to resolution/payment
• Data entry, as required
• Work professionally with facilities, responsible parties, insurance carriers and all internal and external customers and clients
• Be a resource for billing department staff and other Company departments
• Provide support in handling inbound phone calls
• Attend meetings as necessary
• Other duties and tasks may be assigned as appropriate or necessary

Qualifications

• Education requirement: associate's degree or equivalent.
• Must be able to work independently.
• Must be able to sit for long periods of time, lift up to 10 lbs occasionally in an office setting, and be comfortable using standard office equipment such as computers, copiers, phones, fax machines, etc.
• Microsoft Office experience preferred.