Groomer

Pawtown Pet Resort Madison Groomer Opportunity

Are you ready to join our team and make tails wag? Are you an animal lover with a knack for making pets look and feel their best? At Pawtown Pet Resort Madison we're seeking an experienced groomer to join our team. The ideal candidate will have at least 1 year of prior experience fully grooming dogs, have knowledge of and experience with a range of coat types and cuts, and have a passion for building relationships with grooming clients and their pets. Pay is 50% commission, plus tips. We strive to provide a safe, fun, and rewarding work environment with a focus on pampering pets and ensuring smiles all around!

Duties include:

• Client Communication: Performing consultations with pet parents regarding grooming services, advising them on the best services we can offer based on their dog's condition and coat type, as well as meeting owners' grooming expectations; Communicating clearly with clients throughout the grooming process, including before and after, as well as during appointments as needed.
• Grooming Services: Bathing, brushing, combing, trimming, de-matting, de-shedding, drying, scissoring, clipping and filing nails, cleaning ears, and deodorizing services performed on dogs of all shapes and sizes; Removing fleas and ticks as necessary; Styling and haircuts according to industry standards and pet owner's directions.
• Compassionate Care: Paying special attention to the needs of the individual dog, including puppies, elderly, or disabled dogs; Providing a calm and caring environment that eases pet anxieties as much as possible.
• Looking Out for Pets: Identifying possible health concerns regarding skin, ear, and oral hygiene. Be comfortable communicating those concerns to pet owners so they can seek veterinary care.
• Supply Management: Keeping track of grooming supplies and informing the center's General Manager of any needs.
• Scheduling: Ability to manage your own schedule; making and tracking appointments using kennel software.
• Safety First: Protecting pets, pet owners, and self by adhering to safety policies and procedures and using proper PPE.
• Guest Service: Listening to and resolving client concerns should they arise; providing information and follow-ups or touch-ups as needed within reason.
• Keeping Notes: Maintain pet records by documenting services and updating information, including vaccine requirements.

If you're an experienced, knowledgeable, and detail-oriented pet stylist with a service first attitude and an unmatched love for animals we encourage you to apply with us! Benefits for all team members at Pawtown Pet Resort Madison include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k.