Manager of Workforce Development & Operations, Bureau of Center for Population Health Data Scie[...]

The Bureau of Administration provides administrative, fiscal, personnel, procurement, facilities, and workforce development support for the Center for Population Health Data Science (CPHDS). The Bureau collaborates with Center leadership and program areas to support daily operations, ensure compliance with agency requirements, manage resources effectively, and implement administrative processes that align with the Center's strategic and operational goals. CPHDS aims to create a continuously learning public‑health system that harnesses data and technology to deliver responsive services, advance health equity, and drive equitable outcomes. Responsibilities Monitor workforce development funding allocations, track training‑related expenditures, and oversee spenddown activities supporting budget oversight and operational planning. Coordinate with fiscal management, procurement staff, and external vendors to facilitate payment processing, invoice follow‑up, procurement documentation, and financial tracking activities associated with workforce development and training initiatives. Manage vendor communications, scheduling, logistics, documentation, quote collection, procurement support activities, training space reservations, and vendor negotiations related to training costs and service arrangements. Serve as a liaison between CPHDS, external vendors, agency partners, and administrative stakeholders to direct workshops, trainings, and related operational activities. Coordinate, manage, and oversee operational and administrative activities supporting CPHDS data technology modernization, workforce development, training support, and organizational improvement initiatives. Oversee technology‑related training requests, operational approval processes, and coordination activities conducted in collaboration with agency partners. Develop and maintain operational dashboards, participation trackers, evaluation summaries, and reporting tools supporting leadership oversight, workforce development initiatives, and administrative planning activities. Direct post‑training evaluation activities, compile participation and feedback data, and prepare summary reports supporting continuous operational improvement and service delivery enhancement. Oversee compliance‑related administrative operations, monitor organizational reporting requirements, and implement follow‑up strategies supporting operational accountability and performance management. Lead coordination and implementation activities related to Center operational goals, administrative planning initiatives, workforce development priorities, and organizational performance improvement efforts. Facilitate recurring engagement meetings focused on operational updates, customer support awareness, administrative services, workforce development initiatives, and organizational communication. Draft, coordinate, and disseminate communications related to administrative policies, procedures, operational expectations, available services, and customer support resources across CPHDS. Maintain SharePoint content, operational guidance documents, training materials, internal resource repositories, and administrative resources supporting workforce development and operational activities. Coordinate follow‑up activities related to leadership meetings, operational initiatives, workforce development efforts, and cross‑divisional administrative activities. Supervise administrative support staff responsible for training coordination, workforce development activities, operational tracking, and related administrative support services. Lead special projects involving administrative operations, process improvement, stakeholder engagement, workforce development initiatives, and service delivery enhancement. Preferred Skills Strong project management and organizational skills with the ability to coordinate multiple initiatives, stakeholders, and deadlines. Experience managing workforce development, training, employee engagement, or organizational improvement activities. Ability to develop reports, dashboards, and tracking tools to monitor performance, participation, and operational outcomes. Strong written and verbal communication skills, including facilitation of meetings and coordination with internal and external partners. Experience with budget tracking, vendor coordination, procurement processes, and administrative operations in a complex organization. Minimum Qualifications Five (5) years of full‑time professional experience in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity. Experience must clearly demonstrate the ability to perform difficult and responsible managerial work, requiring independent decision‑making concerning program management, planning, allocation of resources, and the scheduling and assignment of work. Education or experience equivalent to the above. Each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management, or administration can substitute for one year of non‑managerial experience, up to a maximum of 60 semester credits for two years. All candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in item 1. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit the U.S. Department of Education’s website at . Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss the residency requirement with the agency representative at the time of interview. Benefits Loan forgiveness: prospective City employees may be eligible for federal/state loan forgiveness and repayment assistance programs. Unmatched benefits: premium‑free health insurance, additional health, fitness, and financial benefits (depending on the position’s union/benefit fund), a public sector defined benefit pension plan, tax‑deferred savings program, and a robust Worksite Wellness Program. Work‑from‑home policy: up to two days per week may be worked from home, depending on the position. Job security: relative stability compared to the private sector. Equal Employment Opportunity The City of New York is an inclusive equal‑opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr DEPT OF HEALTH/MENTAL HYGIENE