Immediate Opening Channel Program Manager | 100% Remote (ET) | 12+ Months

Channel Program Manager

The Channel Program Manager leads the full lifecycle of indirect channel contracts, serving as a strategic partner to cross-functional teams including Legal, Finance, Commissions, Sales, Marketing, and Operations. This role demands agility in a fast-paced environment and a commitment to driving key channel initiatives that directly support organizational strategic goals.

Key Responsibilities

• Oversee the end-to-end lifecycle of indirect channel contracts.
• Draft and issue formal agreements and notices to external business partners.
• Coordinate with internal stakeholders to secure approvals for contract notices, ensuring strategic alignment.
• Address and resolve contract-related inquiries from internal and external stakeholders.
• Maintain the integrity of partner ecosystem records and contract documentation within CRM and contract databases.
• Maintain contract templates, as defined by Legal, to ensure consistency across sales models.

Required Skills

• 35 years of experience in contract lifecycle management, legal operations, or corporate paralegal support, with specific experience drafting and managing commercial agreements.
• Exceptional written and verbal communication skills with the ability to provide clear recommendations and constructive feedback to internal and external stakeholders.
• Proven ability to manage complex, competing priorities and multiple workstreams independently with meticulous attention to detail.
• Demonstrated proficiency in managing schedules, tracking deliverables, and navigating interdependencies to meet rigorous deadlines.
• Strong interpersonal skills with a focus on cross-functional alignment to drive projects to successful completion.
• Proficiency in Microsoft Office, Google Workspace (G Suite), Salesforce, and AI-driven tools such as Gemini or NotebookLM.

Desired Skills

• Prior experience supporting indirect sales channels, partner programs, or complex partner ecosystems, ideally within the telecommunications or technology sectors.

Education

• Bachelor's Degree preferred.