Service Advisor/Express Manager

Express Service Manager

We are looking for a motivated and experienced Express Service Manager to lead our fast-paced service team. If you thrive in a high-energy environment and have a passion for automotive service and customer satisfaction, we want to hear from you!

Responsibilities:

• Oversee daily operations of the express service department
• Manage and train express service advisors
• Ensure quick, efficient, and high-quality service for all customers
• Maintain workflow to meet productivity and revenue goals
• Handle customer concerns professionally and effectively
• Monitor inventory, supplies, and equipment needs
• Ensure compliance with safety and company standards
• Clearly explain recommended services, timelines, and costs
• Create and manage repair orders

Requirements:

• Previous experience in automotive service management or a similar role
• Strong leadership and team-building skills
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced environment
• Knowledge of automotive systems and maintenance services
• Valid driver's license

What We Offer:

• Competitive pay (salary + performance bonuses)
• Opportunities for growth and advancement
• Supportive team environment
• Paid training and development
• Benefits package (Health/dental, PTO, etc.)

Submit your resume and a brief cover letter outlining your experience and why you'd be a great fit for this role.